This study aims to improve the efficiency and quality of career interviews conducted by nursing managers. To this end, we have been developing a slot-filling dialogue system that engages in pre-interview to collect information on staff careers as a preparatory step before the actual interviews. Conventional slot-filling-based interview dialogue systems have limitations in the flexibility of information collection because the dialogue progresses based on predefined slot sets. We therefore propose a method that leverages large language models (LLMs) to dynamically generate new slots according to the flow of the dialogue, achieving more natural conversations. Furthermore, we incorporate abduction into the slot generation process to enable more appropriate and effective slot generation. To validate the effectiveness of the proposed method, we conducted experiments using a user simulator. The results suggest that the proposed method using abduction is effective in enhancing both information-collecting capabilities and the naturalness of the dialogue.

In this paper, we propose a dialogue control management framework using large language models for semi-structured interviews. Specifically, large language models are used to generate the interviewer’s utterances and to make conditional branching decisions based on the understanding of the interviewee’s responses. The framework enables flexible dialogue control in interview conversations by generating and updating slots and values according to interviewee answers. More importantly, we invented through LLMs’ prompt tuning the framework of accumulating the list of slots generated along the course of incrementing the number of interviewees through the semi-structured interviews. Evaluation results showed that the proposed approach of accumulating the list of generated slots throughout the semi-structured interviews outperform the baseline without accumulating generated slots in terms of the number of persona attributes and values collected through the semi-structured interview.

In recent years, many companies have recognized the importance of human resources and are investing in human capital to revitalize their organizations and enhance internal communication, thereby fostering innovation. However, conventional quantification methods have mainly focused on readily measurable indicators without addressing the fundamental role of conversations in human capital. This study focuses on routine meetings and proposes strategies to visualize human capital by analyzing speech amount during these meetings. We employ conversation visualization technology, which operates effectively, to quantify speech. We then measure differences in speech amount by attributes such as gender and job post, changes in speech amount depending on whether certain participants are present, and correlations between speech amount and continuous attributes. To verify the effectiveness of our proposed methods, we analyzed speech amounts by departmental affiliation during weekly meetings at small to medium enterprises.