Shanshan Peng


Fixing paper assignments

  1. Please select all papers that belong to the same person.
  2. Indicate below which author they should be assigned to.
Provide a valid ORCID iD here. This will be used to match future papers to this author.
Provide the name of the school or the university where the author has received or will receive their highest degree (e.g., Ph.D. institution for researchers, or current affiliation for students). This will be used to form the new author page ID, if needed.

TODO: "submit" and "cancel" buttons here


2020

pdf bib
MIME: MIMicking Emotions for Empathetic Response Generation
Navonil Majumder | Pengfei Hong | Shanshan Peng | Jiankun Lu | Deepanway Ghosal | Alexander Gelbukh | Rada Mihalcea | Soujanya Poria
Proceedings of the 2020 Conference on Empirical Methods in Natural Language Processing (EMNLP)

Current approaches to empathetic response generation view the set of emotions expressed in the input text as a flat structure, where all the emotions are treated uniformly. We argue that empathetic responses often mimic the emotion of the user to a varying degree, depending on its positivity or negativity and content. We show that the consideration of these polarity-based emotion clusters and emotional mimicry results in improved empathy and contextual relevance of the response as compared to the state-of-the-art. Also, we introduce stochasticity into the emotion mixture that yields emotionally more varied empathetic responses than the previous work. We demonstrate the importance of these factors to empathetic response generation using both automatic- and human-based evaluations. The implementation of MIME is publicly available at https://github.com/declare-lab/MIME.