Open-domain question answering has been used in a wide range of applications, such as web search and enterprise search, which usually takes clean texts extracted from various formats of documents (e.g., web pages, PDFs, or Word documents) as the information source. However, designing different text extraction approaches is time-consuming and not scalable. In order to reduce human cost and improve the scalability of QA systems, we propose and study an Open-domain Document Visual Question Answering (Open-domain DocVQA) task, which requires answering questions based on a collection of document images directly instead of only document texts, utilizing layouts and visual features additionally. Towards this end, we introduce the first Chinese Open-domain DocVQA dataset called DuReader_vis, containing about 15K question-answering pairs and 158K document images from the Baidu search engine. There are three main challenges in DuReader_vis: (1) long document understanding, (2) noisy texts, and (3) multi-span answer extraction. The extensive experiments demonstrate that the dataset is challenging. Additionally, we propose a simple approach that incorporates the layout and visual features, and the experimental results show the effectiveness of the proposed approach. The dataset and code will be publicly available at https://github.com/baidu/DuReader/tree/master/DuReader-vis.

Script learning aims to predict the subsequent event according to the existing event chain. Recent studies focus on event co-occurrence to solve this problem. However, few studies integrate external event knowledge to solve this problem. With our observations, external event knowledge can provide additional knowledge like temporal or causal knowledge for understanding event chain better and predicting the right subsequent event. In this work, we integrate event knowledge from ASER (Activities, States, Events and their Relations) knowledge base to help predict the next event. We propose a new approach consisting of knowledge retrieval stage and knowledge integration stage. In the knowledge retrieval stage, we select relevant external event knowledge from ASER. In the knowledge integration stage, we propose three methods to integrate external knowledge into our model and infer final answers. Experiments on the widely-used Multi- Choice Narrative Cloze (MCNC) task show our approach achieves state-of-the-art performance compared to other methods.

Multi-turn retrieval-based conversation is an important task for building intelligent dialogue systems. Existing works mainly focus on matching candidate responses with every context utterance on multiple levels of granularity, which ignore the side effect of using excessive context information. Context utterances provide abundant information for extracting more matching features, but it also brings noise signals and unnecessary information. In this paper, we will analyze the side effect of using too many context utterances and propose a multi-hop selector network (MSN) to alleviate the problem. Specifically, MSN firstly utilizes a multi-hop selector to select the relevant utterances as context. Then, the model matches the filtered context with the candidate response and obtains a matching score. Experimental results show that MSN outperforms some state-of-the-art methods on three public multi-turn dialogue datasets.