Paul Yang

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2018

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PizzaPal: Conversational Pizza Ordering using a High-Density Conversational AI Platform
Antoine Raux | Yi Ma | Paul Yang | Felicia Wong
Proceedings of the 2018 Conference on Empirical Methods in Natural Language Processing: System Demonstrations

This paper describes PizzaPal, a voice-only agent for ordering pizza, as well as the Conversational AI architecture built at b4.ai. Based on the principles of high-density conversational AI, it supports natural and flexible interactions through neural conversational language understanding, robust dialog state tracking, and hierarchical task decomposition.
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