Recent advancements in multi-turn voice interaction models have improved user-model communication. However, while closed-source models effectively retain and recall past utterances, whether open-source models share this ability remains unexplored. To fill this gap, we systematically evaluate how well open-source interaction models utilize past utterances using ContextDialog, a benchmark we proposed for this purpose. Our findings show that speech-based models have more difficulty than text-based ones, especially when recalling information conveyed in speech, and even with retrieval-augmented generation, models still struggle with questions about past utterances. These insights highlight key limitations in open-source models and suggest ways to improve memory retention and retrieval robustness.

Abstractive summarization models often generate factually inconsistent content particularly when the parametric knowledge of the model conflicts with the knowledge in the input document. In this paper, we analyze the robustness of fine-tuning based summarization models to the knowledge conflict, which we call factual adaptiveness. We utilize pre-trained language models to construct evaluation sets and find that factual adaptiveness is not strongly correlated with factual consistency on original datasets. Furthermore, we introduce a controllable counterfactual data augmentation method where the degree of knowledge conflict within the augmented data can be adjustable. Our experimental results on two pre-trained language models (PEGASUS and BART) and two fine-tuning datasets (XSum and CNN/DailyMail) demonstrate that our method enhances factual adaptiveness while achieving factual consistency on original datasets on par with the contrastive learning baseline.

In this study, we analyze the model intrinsic features of a summarization model by varying the fine-tuning objectives and datasets. We fine-tune BART models combining three fine-tuning objectives (negative log-likelihood, unlikelihood, and contrastive loss) and two datasets (CNN/DailyMail and XSum) and provide shuffled or aligned documents to observe changes in the model predictions and intrinsic features. We find that (i) the inductive bias for factual consistency during the fine-tuning procedure depends on both the objectives and datasets, and (ii) summarization models with relatively low factual consistency are more likely to model summaries that are not conditional to the documents. We demonstrate that splitting data based on the unconditional and conditional summary modeling difficulty affects the factual consistency and intrinsic features of the summarization models. Our experimental results highlight the importance of studying the inductive bias during fine-tuning for factual consistency.