Knowing the particular context associated with a conversation can help improving the performance of an automatic speech recognition (ASR) system. For example, if we are provided with a list of in-context words or phrases — such as the speaker’s contacts or recent song playlists — during inference, we can bias the recognition process towards this list. There are many works addressing contextual ASR; however, there is few publicly available real benchmark for evaluation, making it difficult to compare different solutions. To this end, we provide a corpus (“ConEC”) and baselines to evaluate contextual ASR approaches, grounded on real-world applications. The ConEC corpus is based on public-domain earnings calls (ECs) and associated supplementary materials, such as presentation slides, earnings news release as well as a list of meeting participants’ names and affiliations. We demonstrate that such real contexts are noisier than artificially synthesized contexts that contain the ground truth, yet they still make great room for future improvement of contextual ASR technology

Speakers build rapport in the process of aligning conversational behaviors with each other. Rapport engendered with a teachable agent while instructing domain material has been shown to promote learning. Past work on lexical alignment in the field of education suffers from limitations in both the measures used to quantify alignment and the types of interactions in which alignment with agents has been studied. In this paper, we apply alignment measures based on a data-driven notion of shared expressions (possibly composed of multiple words) and compare alignment in one-on-one human-robot (H-R) interactions with the H-R portions of collaborative human-human-robot (H-H-R) interactions. We find that students in the H-R setting align with a teachable robot more than in the H-H-R setting and that the relationship between lexical alignment and rapport is more complex than what is predicted by previous theoretical and empirical work.