Dialogue Systems (DS) are increasingly in demand for automating tasks through natural language interactions. However, the core techniques for user comprehension in DS depend heavily on large amounts of labeled data, limiting their applicability in data-scarce environments common to many companies. This paper identifies best practices for data-efficient development and cost-effective deployment of DS in real-world application scenarios. We evaluate whether fine-tuning a medium-sized Large Language Model (LLM) for joint Intent Classification (IC) and Slot Filling (SF), with moderate hardware resource requirements still affordable by SMEs, can achieve competitive performance using less data compared to current state-of-the-art models. Experiments on the Spanish and English portions of the MASSIVE corpus demonstrate that the Llama-3-8B-Instruct model fine-tuned with only 10% of the data outperforms the JointBERT architecture and GPT-4o in a zero-shot prompting setup in monolingual settings. In cross-lingual scenarios, Llama-3-8B-Instruct drastically outperforms multilingual JointBERT demonstrating a vastly superior performance when fine-tuned in a language and evaluated in the other.

This demo paper presents a prototype of a multilingual, speech-based driver assistant, designed to support both English and Basque languages. The inclusion of Basque—a low-resource language with limited domain-specific training data—marks a significant contribution, as publicly available AI models, including Large Language Models, often underperform for such languages compared to high-resource languages like English. Despite these challenges, our system demonstrates robust performance, successfully understanding user queries and delivering rapid responses in a demanding environment: a car simulator. Notably, the system achieves comparable performance in both English and Basque, showcasing its effectiveness in addressing linguistic disparities in AI-driven applications. A demo of our prototype will be available in the workshop.

We investigate the role of prompt-based demonstrators in improving natural language generation for coaching-oriented dialogue systems in different languages. These systems present significant challenges due to their need for semantically accurate, goal-driven responses across diverse dialogue act taxonomies and languages. We define three types of prompt demonstrators, i.e., pairs of meaning representation-utterance, that include different degrees of specification in such meaning representation. We then fine-tune pretrained language models separately for four very different languages and evaluate how the specificity of these demonstrators affects the quality of the generated sentences. Our experiments show that more specific prompts lead to more coherent and accurate outputs, particularly for low-resource languages and small models. Additionally, we observe promising zero-shot performance with larger models, showing a complementary value of prompts. These results demonstrate that simple prompting strategies, combined with fine-tuning, can significantly improve output quality in complex dialogue generation tasks across languages.

Open domain spoken dialogue systems need to controllably generate many different dialogue acts (DAs) to allow Natural Language Generation (NLG) to create interesting and engaging conversational interactions with users. We aim to create an NLG engine that can produce a variety of DAs that make substantive knowledge-grounded contributions to a conversation. Training such an NLG typically requires dialogue corpora that are labelled for DAs, which are expensive to produce and vulnerable to quality issues. Here, we present a prompt-based learning approach to transfer DAs from one domain, video games, to 7 new domains. For each novel domain, we first crawl WikiData to create Meaning Representations that systematically vary both the number of attributes and hops on the WikiData Knowledge Graph. The proposed method involves a self-training step to create prompt examples for each domain followed by an overgeneration and ranking step. The result is a novel, high-quality dataset, Wiki-Dialogue, of 71K knowledge-grounded utterances, covering 9 DAs and the Art, Movies, Music, Sports, TV, Animal, and Boardgames domains, whose combined DA and semantic accuracy is 89%. We assess the corpus quality using both automatic and human evaluations and find it high. The corpus is found to be safe, lexically rich, and large in vocabulary, when compared to similar datasets.

In today’s industrial landscape, seamless collaboration between humans and machines is essential and requires a shared knowledge of the operational domain. In this framework, the technical knowledge for operator assistance has traditionally been derived from static sources such as technical documents. However, experienced operators hold invaluable know-how that can significantly contribute to support other operators. This work focuses on enhancing the operator assistance tasks in the manufacturing industry by leveraging spoken natural language interaction. More specifically, a Human-in-the-Loop (HIL) incremental learning approach is proposed to integrate this expertise into a domain knowledge graph (KG) dynamically, along with the use of in-context learning for Large Language Models (LLMs) to benefit other capabilities of the system. Preliminary results of the experimentation carried out in an industrial scenario, where the graph size was increased in a 25%, demonstrate that the incremental enhancing of the KG benefits the dialogue system’s performance.

This paper introduces two databases specifically designed for the development of ASR technology for the Basque language: the Basque Speecon-like database and the Basque SpeechDat MDB-600 database. The former was recorded in an office environment according to the Speecon specifications, whereas the later was recorded through mobile telephones according to the SpeechDat specifications. Both databases were created under an initiative that the Basque Government started in 2005, a program called ADITU, which aimed at developing speech technologies for Basque. The databases belong to the Basque Government. A comprehensive description of both databases is provided in this work, highlighting the differences with regard to their corresponding standard specifications. The paper also presents several initial experimental results for both databases with the purpose of validating their usefulness for the development of speech recognition technology. Several applications already developed with the Basque Speecon-like database are also described. Authors aim to make these databases widely known to the community as well, and foster their use by other groups.

The goal of this work is to improve current translation models by taking into account additional knowledge sources such as semantically motivated segmentation or statistical categorization. Specifically, two different approaches are discussed. On the one hand, phrase-based approach, and on the other hand, categorization. For both approaches, both statistical and linguistic alternatives are explored. As for translation framework, finite-state transducers are considered. These are versatile models that can be easily integrated on-the-fly with acoustic models for speech translation purposes. In what the experimental framework concerns, all the models presented were evaluated and compared taking confidence intervals into account.