Luiz Bonifacio


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2024

pdf bib
“Knowing When You Don’t Know”: A Multilingual Relevance Assessment Dataset for Robust Retrieval-Augmented Generation
Nandan Thakur | Luiz Bonifacio | Crystina Zhang | Odunayo Ogundepo | Ehsan Kamalloo | David Alfonso-Hermelo | Xiaoguang Li | Qun Liu | Boxing Chen | Mehdi Rezagholizadeh | Jimmy Lin
Findings of the Association for Computational Linguistics: EMNLP 2024

Retrieval-Augmented Generation (RAG) grounds Large Language Model (LLM) output by leveraging external knowledge sources to reduce factual hallucinations. However, prior work lacks a comprehensive evaluation of different language families, making it challenging to evaluate LLM robustness against errors in external retrieved knowledge. To overcome this, we establish **NoMIRACL**, a human-annotated dataset for evaluating LLM robustness in RAG across 18 typologically diverse languages. NoMIRACL includes both a non-relevant and a relevant subset. Queries in the non-relevant subset contain passages judged as non-relevant, whereas queries in the relevant subset include at least a single judged relevant passage. We measure relevance assessment using: (i) *hallucination rate*, measuring model tendency to hallucinate when the answer is not present in passages in the non-relevant subset, and (ii) *error rate*, measuring model inaccuracy to recognize relevant passages in the relevant subset. In our work, we observe that most models struggle to balance the two capacities. Models such as LLAMA-2 and Orca-2 achieve over 88% hallucination rate on the non-relevant subset. Mistral and LLAMA-3 hallucinate less but can achieve up to a 74.9% error rate on the relevant subset. Overall, GPT-4 is observed to provide the best tradeoff on both subsets, highlighting future work necessary to improve LLM robustness. NoMIRACL dataset and evaluation code are available at: https://github.com/project-miracl/nomiracl.