Standard language model training employs gold human documents or human-human interaction data, and treats all training data as positive examples. Growing evidence shows that even with very large amounts of positive training data, issues remain that can be alleviated with relatively small amounts of negative data – examples of what the model should not do. In this work, we propose a novel procedure to train with such data called the “CRINGE” loss (ContRastive Iterative Negative GEneration). We show the effectiveness of this approach across three different experiments on the tasks of safe generation, contradiction avoidance, and open-domain dialogue. Our models outperform multiple strong baselines and are conceptually simple, easy to train and implement.

Neural retrieval models have superseded classic bag-of-words methods such as BM25 as the retrieval framework of choice. However, neural systems lack the interpretability of bag-of-words models; it is not trivial to connect a query change to a change in the latent space that ultimately determines the retrieval results. To shed light on this embedding space, we learn a “query decoder” that, given a latent representation of a neural search engine, generates the corresponding query. We show that it is possible to decode a meaningful query from its latent representation and, when moving in the right direction in latent space, to decode a query that retrieves the relevant paragraph. In particular, the query decoder can be useful to understand “what should have been asked” to retrieve a particular paragraph from the collection. We employ the query decoder to generate a large synthetic dataset of query reformulations for MSMarco, leading to improved retrieval performance. On this data, we train a pseudo-relevance feedback (PRF) T5 model for the application of query suggestion that outperforms both query reformulation and PRF information retrieval baselines.

In typical machine learning systems, an estimate of the probability of the prediction is used to assess the system’s confidence in the prediction. This confidence measure is usually uncalibrated; i.e. the system’s confidence in the prediction does not match the true probability of the predicted output. In this paper, we present an investigation into calibrating open setting machine reading systemssuch as open-domain question answering and claim verification systems. We show that calibrating such complex systems which contain discrete retrieval and deep reading components is challenging and current calibration techniques fail to scale to these settings. We propose simple extensions to existing calibration approaches that allows us to adapt them to these settings. Our experimental results reveal that the approach works well, and can be useful to selectively predict answers when question answering systems are posed with unanswerable or out-of-the-training distribution questions.

Language models (LMs) have recently been shown to generate more factual responses by employing modularity (Zhou et al., 2022) in combination with retrieval (Adolphs et al., 2021). We extend the recent approach of Adolphs et al. (2021) to include internet search as a module. Our SeeKeR (Search engine->Knowledge->Response) method thus applies a single LM to three modular tasks in succession: search, generating knowledge, and generating a final response. We show that, when using SeeKeR as a dialogue model, it outperforms the state-of-the-art model BlenderBot 2 (Chen et al., 2021) on open-domain knowledge-grounded conversations for the same number of parameters, in terms of consistency, knowledge and per-turn engagingness. SeeKeR applied to topical prompt completions as a standard language model outperforms GPT2 (Radford et al., 2019) and GPT3 (Brown et al., 2020) in terms of factuality and topicality, despite GPT3 being a vastly larger model. Our code and models are made publicly available.

Large language models can produce fluent dialogue but often hallucinate factual inaccuracies. While retrieval-augmented models help alleviate this issue, they still face a difficult challenge of both reasoning to provide correct knowledge and generating conversation simultaneously. In this work, we propose a modular model, Knowledge to Response (K2R), for incorporating knowledge into conversational agents, which breaks down this problem into two easier steps. K2R first generates a knowledge sequence, given a dialogue context, as an intermediate step. After this “reasoning step”, the model then attends to its own generated knowledge sequence, as well as the dialogue context, to produce a final response. In detailed experiments, we find that such a model hallucinates less in knowledge-grounded dialogue tasks, and has advantages in terms of interpretability and modularity. In particular, it can be used to fuse QA and dialogue systems together to enable dialogue agents to give knowledgeable answers, or QA models to give conversational responses in a zero-shot setting.