Recent advancements in the capabilities of large language models (LLMs) have paved the way for a myriad of groundbreaking applications in various fields. However, a significant challenge arises as these models often “hallucinate”, i.e., fabricate facts without providing users an apparent means to discern the veracity of their statements. Uncertainty estimation (UE) methods are one path to safer, more responsible, and more effective use of LLMs. However, to date, research on UE methods for LLMs has been focused primarily on theoretical rather than engineering contributions. In this work, we tackle this issue by introducing LM-Polygraph, a framework with implementations of a battery of state-of-the-art UE methods for LLMs in text generation tasks, with unified program interfaces in Python. Additionally, it introduces an extendable benchmark for consistent evaluation of UE techniques by researchers, and a demo web application that enriches the standard chat dialog with confidence scores, empowering end-users to discern unreliable responses. LM-Polygraph is compatible with the most recent LLMs, including BLOOMz, LLaMA-2, ChatGPT, and GPT-4, and is designed to support future releases of similarly-styled LMs.

Uncertainty estimation (UE) of model predictions is a crucial step for a variety of tasks such as active learning, misclassification detection, adversarial attack detection, out-of-distribution detection, etc. Most of the works on modeling the uncertainty of deep neural networks evaluate these methods on image classification tasks. Little attention has been paid to UE in natural language processing. To fill this gap, we perform a vast empirical investigation of state-of-the-art UE methods for Transformer models on misclassification detection in named entity recognition and text classification tasks and propose two computationally efficient modifications, one of which approaches or even outperforms computationally intensive methods.

In this work, we consider the problem of uncertainty estimation for Transformer-based models. We investigate the applicability of uncertainty estimates based on dropout usage at the inference stage (Monte Carlo dropout). The series of experiments on natural language understanding tasks shows that the resulting uncertainty estimates improve the quality of detection of error-prone instances. Special attention is paid to the construction of computationally inexpensive estimates via Monte Carlo dropout and Determinantal Point Processes.