Due to the crucial role pretrained language models play in modern NLP, several benchmarks have been proposed to evaluate their performance. In spite of these efforts, no public benchmark of diverse nature currently exists for evaluating Arabic NLU. This makes it challenging to measure progress for both Arabic and multilingual language models. This challenge is compounded by the fact that any benchmark targeting Arabic needs to take into account the fact that Arabic is not a single language but rather a collection of languages and language varieties. In this work, we introduce a publicly available benchmark for Arabic language understanding evaluation dubbed ORCA. It is carefully constructed to cover diverse Arabic varieties and a wide range of challenging Arabic understanding tasks exploiting 60 different datasets (across seven NLU task clusters). To measure current progress in Arabic NLU, we use ORCA to offer a comprehensive comparison between 18 multilingual and Arabic language models. We also provide a public leaderboard with a unified single-number evaluation metric (ORCA score) to facilitate future research.

Intent detection and slot filling are two critical tasks in spoken and natural language understandingfor task-oriented dialog systems. In this work, we describe our participation in slot and intent detection for low-resource language varieties (SID4LR) (Aepli et al., 2023). We investigate the slot and intent detection (SID) tasks using a wide range of models and settings. Given the recent success of multitask promptedfinetuning of the large language models, we also test the generalization capability of the recent encoder-decoder model mT0 (Muennighoff et al., 2022) on new tasks (i.e., SID) in languages they have never intentionally seen. We show that our best model outperforms the baseline by a large margin (up to +30 F1 points) in both SID tasks.