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Recommender systems are widely used to suggest engaging content, and Large Language Models (LLMs) have given rise to generative recommenders. Such systems can directly generate items, including for open-set tasks like question suggestion. While the world knowledge of LLMs enables good recommendations, improving the generated content through user feedback is challenging as continuously fine-tuning LLMs is prohibitively expensive. We present a training-free approach for optimizing generative recommenders by connecting user feedback loops to LLM-based optimizers. We propose a generative explore-exploit method that can not only exploit generated items with known high engagement, but also actively explore and discover hidden population preferences to improve recommendation quality. We evaluate our approach on question generation in two domains (e-commerce and general knowledge), and model user feedback with Click Through Rate (CTR). Experiments show our LLM-based explore-exploit approach can iteratively improve recommendations and consistently increase CTR. Ablation analysis shows that generative exploration is key to learning user preferences, avoiding the pitfalls of greedy exploit-only approaches. A human evaluation strongly supports our quantitative findings.
It has been widely observed that exact or approximate MAP (mode-seeking) decoding from natural language generation (NLG) models consistently leads to degenerate outputs (Holtzman et al., 2019; Stahlberg and Byrne, 2019). Prior work has attributed this behavior to either a fundamental and unavoidable inadequacy of modes in probabilistic models or weaknesses in language modeling. Contrastingly, we argue that degenerate modes can even occur in the absence of any modeling error, due to contamination of the training data. Specifically, we argue that mixing even a tiny amount of low-entropy noise with a population text distribution can cause the data distribution’s mode to become degenerate. We therefore propose to apply MAP decoding to the model’s true conditional distribution where the conditioning variable explicitly avoids specific degenerate behavior. Using exact search, we empirically verify that the length-conditional modes of machine translation models and language models are indeed more fluent and topical than their unconditional modes. For the first time, we also share many examples of exact modal sequences from these models, and from several variants of the LLaMA-7B model. Notably, we observethat various kinds of degenerate modes persist, even at the scale of LLaMA-7B. Although we cannot tractably address these degeneracieswith exact search, we perform a classifier-based approximate search on LLaMA-7B, a model which was not trained for instruction following, and find that we are able to elicit reasonable outputs without any finetuning.
We present Hidden-State Optimization (HSO), a gradient-based method for improving the performance of transformer language models at inference time. Similar to dynamic evaluation (Krause et al., 2018), HSO computes the gradient of the log-probability the language model assigns to an evaluation text, but uses it to update the cached hidden states rather than the model parameters. We test HSO with pretrained Transformer-XL and GPT-2 language models, finding improvement on the WikiText-103 and PG-19 datasets in terms of perplexity, especially when evaluating a model outside of its training distribution. We also demonstrate downstream applicability by showing gains in the recently developed prompt-based few-shot evaluation setting, again with no extra parameters or training data.