Understanding the structure of multi-party conversation and the intentions and dialogue acts of each speaker remains a significant challenge in NLP. While a number of corpora annotated using theoretical frameworks of dialogue have been proposed, these typically focus on either utterance-level labeling of speaker intent, missing wider context, or the rhetorical structure of a dialogue, losing fine-grained intents captured in dialogue acts. Recently, the Dependency Dialogue Acts (DDA) framework has been proposed to for modeling both the fine-grained intents of each speaker and the structure of multi-party dialogues. However, there is not yet a corpus annotated with this framework available for the community to study. To address this gap, we introduce a new corpus of 33 dialogues and over 9,000 utterance units, densely annotated using the Dependency Dialogue Acts (DDA) framework.Our dataset spans four genres of multi-party conversations from different modalities: (1) physics classroom discussions, (2) engineering classroom discussions, (3) board game interactions, and (4) written online game chat logs. Each session is doubly annotated and adjudicated to ensure high-quality labeling. We present a description of the dataset and annotation process, an analysis of speaker dynamics enabled by our annotation, and a baseline evaluation of LLMs as DDA parsers. We discuss the implications of this dataset understanding dynamics between speakers and for developing more controllable dialogue agents.

Training task-oriented dialogue systems typically requires turn-level annotations for interacting with their APIs: e.g. a dialogue state and the system actions taken at each step. These annotations can be costly to produce, error-prone, and require both domain and annotation expertise. With advances in LLMs, we hypothesize that unlabeled data and a schema definition are sufficient for building a working task-oriented dialogue system, completely unsupervised. We consider a novel unsupervised setting of only (1) a well-defined API schema (2) a set of unlabeled dialogues between a user and agent. We propose an innovative approach using expectation-maximization (EM) that infers turn-level annotations as latent variables using a noisy channel model to build an end-to-end dialogue agent. Evaluating our approach on the MultiWOZ benchmark, our method more than doubles the dialogue success rate of a strong GPT-3.5 baseline.

There has been significant interest in zero and few-shot learning for dialogue state tracking (DST) due to the high cost of collecting and annotating task-oriented dialogues. Recent work has demonstrated that in-context learning requires very little data and zero parameter updates, and even outperforms trained methods in the few-shot setting. We propose RefPyDST, which advances the state of the art with three advancements to in-context learning for DST.First, we formulate DST as a Python programming task, explicitly modeling language coreference as variable reference in Python. Second, since in-context learning depends highly on the context examples, we propose a method to retrieve a diverse set of relevant examples to improve performance. Finally, we introduce a novel re-weighting method during decoding that takes into account probabilities of competing surface forms, and produces a more accurate dialogue state prediction. We evaluate our approach using MultiWOZ and achieve state-of-the-art multi-domain joint-goal accuracy in zero and few-shot settings.