Anh Ha Ngo


Fixing paper assignments

  1. Please select all papers that do not belong to this person.
  2. Indicate below which author they should be assigned to.
Provide a valid ORCID iD here. This will be used to match future papers to this author.
Provide the name of the school or the university where the author has received or will receive their highest degree (e.g., Ph.D. institution for researchers, or current affiliation for students). This will be used to form the new author page ID, if needed.

TODO: "submit" and "cancel" buttons here


2025

pdf bib
“Mm, Wat?” Detecting Other-initiated Repair Requests in Dialogue
Anh Ha Ngo | Nicolas Rollet | Catherine Pelachaud | Chloé Clavel
Proceedings of the 2025 Conference on Empirical Methods in Natural Language Processing

Maintaining mutual understanding is a key component in human-human conversation to avoid conversation breakdowns, in which repair, particularly Other-Initiated Repair (OIR, when one speaker signals trouble and prompts the other to resolve), plays a vital role. However, Conversational Agents (CAs) still fail to recognize user repair initiation, leading to breakdowns or disengagement. This work proposes a multimodal model to automatically detect repair initiation in Dutch dialogues by integrating linguistic and prosodic features grounded in Conversation Analysis. The results show that prosodic cues complement linguistic features and significantly improve the results of pretrained text and audio embeddings, offering insights into how different features interact. Future directions include incorporating visual cues, exploring multilingual and cross-context corpora to assess the robustness and generalizability.