Representational harms are widely recognized among fairness-related harms caused by generative language systems. However, their definitions are commonly under-specified. We make a theoretical contribution to the specification of representational harms by introducing a framework, grounded in speech act theory (Austin 1962), that conceptualizes representational harms caused by generative language systems as the perlocutionary effects (i.e., real-world impacts) of particular types of illocutionary acts (i.e., system behaviors). Building on this argument and drawing on relevant literature from linguistic anthropology and sociolinguistics, we provide new definitions of stereotyping, demeaning, and erasure. We then use our framework to develop a granular taxonomy of illocutionary acts that cause representational harms, going beyond the high-level taxonomies presented in previous work. We also discuss the ways that our framework and taxonomy can support the development of valid measurement instruments. Finally, we demonstrate the utility of our framework and taxonomy via a case study that engages with recent conceptual debates about what constitutes a representational harm and how such harms should be measured.

The NLP research community has made publicly available numerous instruments for measuring representational harms caused by large language model (LLM)-based systems. These instruments have taken the form of datasets, metrics, tools, and more. In this paper, we examine the extent to which such instruments meet the needs of practitioners tasked with evaluating LLM-based systems. Via semi-structured interviews with 12 such practitioners, we find that practitioners are often unable to use publicly available instruments for measuring representational harms. We identify two types of challenges. In some cases, instruments are not useful because they do not meaningfully measure what practitioners seek to measure or are otherwise misaligned with practitioner needs. In other cases, instruments-even useful instruments-are not used by practitioners due to practical and institutional barriers impeding their uptake. Drawing on measurement theory and pragmatic measurement, we provide recommendations for addressing these challenges to better meet practitioner needs.

There is a growing body of work that proposes methods for mitigating bias in machine learning systems. These methods typically rely on access to protected attributes such as race, gender, or age. However, this raises two significant challenges: (1) protected attributes may not be available or it may not be legal to use them, and (2) it is often desirable to simultaneously consider multiple protected attributes, as well as their intersections. In the context of mitigating bias in occupation classification, we propose a method for discouraging correlation between the predicted probability of an individual’s true occupation and a word embedding of their name. This method leverages the societal biases that are encoded in word embeddings, eliminating the need for access to protected attributes. Crucially, it only requires access to individuals’ names at training time and not at deployment time. We evaluate two variations of our proposed method using a large-scale dataset of online biographies. We find that both variations simultaneously reduce race and gender biases, with almost no reduction in the classifier’s overall true positive rate.