To be effectively and safely deployed to global user populations, large language models (LLMs) may need to adapt outputs to user values and cultures, not just know about them. We introduce NormAd, an evaluation framework to assess LLMs’ cultural adaptability, specifically measuring their ability to judge social acceptability across varying levels of cultural norm specificity, from abstract values to explicit social norms. As an instantiation of our framework, we create NormAd-Eti, a benchmark of 2.6k situational descriptions representing social-etiquette related cultural norms from 75 countries. Through comprehensive experiments on NormAd-Eti, we find that LLMs struggle to accurately judge social acceptability across these varying degrees of cultural contexts and show stronger adaptability to English-centric cultures over those from the Global South. Even in the simplest setting where the relevant social norms are provided, the best LLMs’ performance (\textless 82%) lags behind humans (\textgreater 95%). In settings with abstract values and country information, model performance drops substantially (\textless 60%), while human accuracy remains high (\textgreater90%). Furthermore, we find that models are better at recognizing socially acceptable versus unacceptable situations. Our findings showcase the current pitfalls in socio-cultural reasoning of LLMs which hinder their adaptability for global audiences.

Our work studies Multilingual Federated Learning (FL), a decentralized paradigm that, although promising, grapples with issues such as client drift and suboptimal generalization in diverse, multilingual settings. We highlight limitations in existing approaches to generalize across both actively participating and inactive client language pairs. To mitigate these challenges, we introduce FedSparseNet, which incorporates sparse-network training, and LoRA, based on Low-Rank Adaptation. These approaches maintain the model’s fidelity to its pretraining distribution, thereby ensuring robust performance on both seen and unseen language pairs, while simultaneously enhancing communication efficiency by selectively transmitting trainable parameters. Our empirical evaluations demonstrate that FedSparseNet outperforms conventional FL models on both seen and unseen clients, while LoRA shows remarkable improvements in unseen client performance. Additionally, we propose the Continuous Relative Robustness Metric, a novel metric to uniformly assess a model’s performance across diverse language pairs. We open-source our code for reproducibility on GitHub.

In this position paper, we argue that instead of morally aligning LLMs to specific set of ethical principles, we should infuse generic ethical reasoning capabilities into them so that they can handle value pluralism at a global scale. When provided with an ethical policy, an LLM should be capable of making decisions that are ethically consistent to the policy. We develop a framework that integrates moral dilemmas with moral principles pertaining to different foramlisms of normative ethics, and at different levels of abstractions. Initial experiments with GPT-x models shows that while GPT-4 is a nearly perfect ethical reasoner, the models still have bias towards the moral values of Western and English speaking societies.