Dialogue agents powered by Large Language Models (LLMs) show superior performance in various tasks. Despite the better user understanding and human-like responses, their **lack of controllability** remains a key challenge, often leading to unfocused conversations or task failure. To address this, we introduce Standard Operating Procedure (SOP) to regulate dialogue flow. Specifically, we propose **ChatSOP**, a novel SOP-guided Monte Carlo Tree Search (MCTS) planning framework designed to enhance the controllability of LLM-driven dialogue agents. To enable this, we curate a dataset comprising SOP-annotated multi-scenario dialogues, generated using a semi-automated role-playing system with GPT-4o and validated through strict manual quality control. Additionally, we propose a novel method that integrates Chain of Thought reasoning with supervised fine-tuning for SOP prediction and utilizes SOP-guided Monte Carlo Tree Search for optimal action planning during dialogues. Experimental results demonstrate the effectiveness of our method, such as achieving a 27.95% improvement in action accuracy compared to baseline models based on GPT-3.5 and also showing notable gains for open-source models. Dataset and codes are publicly available.

Paraphrase generation is a longstanding NLP task and achieves great success with the aid of large corpora. However, transferring a paraphrasing model to another domain encounters the problem of domain shifting especially when the data is sparse. At the same time, widely using large pre-trained language models (PLMs) faces the overfitting problem when training on scarce labeled data. To mitigate these two issues, we propose, LAPA, an effective adapter for PLMs optimized by meta-learning. LAPA has three-stage training on three types of related resources to solve this problem: 1. pre-training PLMs on unsupervised corpora, 2. inserting an adapter layer and meta-training on source domain labeled data, and 3. fine-tuning adapters on a small amount of target domain labeled data. This method enables paraphrase generation models to learn basic language knowledge first, then learn the paraphrasing task itself later, and finally adapt to the target task. Our experimental results demonstrate that LAPA achieves state-of-the-art in supervised, unsupervised, and low-resource settings on three benchmark datasets. With only 2% of trainable parameters and 1% labeled data of the target task, our approach can achieve a competitive performance with previous work.