There has been increasing interest in unifying streaming and non-streaming automatic speech recognition (ASR) models to reduce development, training, and deployment costs. We present a unified framework that trains a single end-to-end ASR model for both streaming and non-streaming applications, leveraging future context information. We propose to use dynamic right-context through the chunked attention masking in the training of zipformer-based ASR models. We demonstrate that using right-context is more effective in zipformer models compared to other conformer models due to its multi-scale nature. We analyze the effect of varying the number of right-context frames on accuracy and latency of the streaming ASR models. We use Librispeech and large in-house conversational datasets to train different versions of streaming and non-streaming models and evaluate them in a production grade server-client setup across diverse testsets of different domains. The proposed strategy reduces word error by relative 7.9% with a small degradation in user-perceived latency. By adding more right-context frames, we are able to achieve streaming performance close to that of non-streaming models. Our approach also allows flexible control of the latency-accuracy tradeoff according to customers requirements.

In traditional conversational intelligence from speech, a cascaded pipeline is used, involving tasks such as voice activity detection, diarization, transcription, and subsequent processing with different NLP models for tasks like semantic endpointing and named entity recognition (NER). Our paper introduces TokenVerse, a single Transducer-based model designed to handle multiple tasks. This is achieved by integrating task-specific tokens into the reference text during ASR model training, streamlining the inference and eliminating the need for separate NLP models. In addition to ASR, we conduct experiments on 3 different tasks: speaker change detection, endpointing, and NER. Our experiments on a public and a private dataset show that the proposed method improves ASR by up to 7.7% in relative WER while outperforming the cascaded pipeline approach in individual task performance. Our code is publicly available: https://github.com/idiap/tokenverse-unifying-speech-nlp

The training of automatic speech recognition (ASR) with little to no supervised data remains an open question. In this work, we demonstrate that streaming Transformer-Transducer (TT) models can be trained from scratch in consumer and accessible GPUs in their entirety with pseudo-labeled (PL) speech from foundational speech models (FSM). This allows training a robust ASR model just in one stage and does not require large data and computational budget compared to the two-step scenario with pre-training and fine-tuning. We perform a comprehensive ablation on different aspects of PL-based streaming TT models such as the impact of (1) shallow fusion of n-gram LMs, (2) contextual biasing with named entities, (3) chunk-wise decoding for low-latency streaming applications, and (4) TT overall performance as the function of the FSM size. Our results demonstrate that TT can be trained from scratch without supervised data, even with very noisy PLs. We validate the proposed framework on 6 languages from CommonVoice and propose multiple heuristics to filter out hallucinated PLs.