Dialogue act recognition is the task of classifying conversational utterances based on their communicative intent or function. To address this problem, we propose a novel two-phase processing approach called Dual-Process Masking. This approach streamlines the task by masking less important tokens in the input, identified through retrospective analysis of their estimated contribution during training. It enhances interpretability by using the masks applied during classification learning. Dual-Process Masking significantly improves performance over strong baselines for dialogue act recognition on a collaborative problem-solving dataset and three public dialogue benchmarks.

While much research has explored enhancing the reasoning capabilities of large language models (LLMs) in the last few years, there is a gap in understanding the alignment of these models with social values and norms. We introduce the task of judging social acceptance. Social acceptance requires models to judge and rationalize the acceptability of people’s actions in social situations. For example, is it socially acceptable for a neighbor to ask others in the community to keep their pets indoors at night? We find that LLMs’ understanding of social acceptance is often misaligned with human consensus. To alleviate this, we introduce SocialGaze, a multi-step prompting framework, in which a language model verbalizes a social situation from multiple perspectives before forming a judgment. Our experiments demonstrate that the SocialGaze approach improves the alignment with human judgments by up to 11 F1 points with the GPT-3.5 model. We also identify biases and correlations in LLMs in assigning blame that is related to features such as the gender (males are significantly more likely to be judged unfairly) and age (LLMs are more aligned with humans for older narrators).

Opinion summarization aims to generate concise summaries that present popular opinions of a large group of reviews. However, these summaries can be too generic and lack supporting details. To address these issues, we propose a new paradigm for summarizing reviews, rationale-based opinion summarization. Rationale-based opinion summaries output the representative opinions as well as one or more corresponding rationales. To extract good rationales, we define four desirable properties: relatedness, specificity, popularity, and diversity and present a Gibbs-sampling-based method to extract rationales. Overall, we propose RATION, an unsupervised extractive system that has two components: an Opinion Extractor (to extract representative opinions) and Rationales Extractor (to extract corresponding rationales). We conduct automatic and human evaluations to show that rationales extracted by RATION have the proposed properties and its summaries are more useful than conventional summaries. The implementation of our work is available at https://github.com/leehaoyuan/RATION.

Human writers often *bookend* their writing with ending sentences that relate back to the beginning sentences in order to compose a satisfying narrative that “closes the loop.” Motivated by this observation, we propose RENarGen, a controllable story-generation paradigm that generates narratives by ensuring the first and last sentences are related and then infilling the middle sentences. Our contributions include an initial exploration of how various methods of bookending from Narratology affect language modeling for stories. Automatic and human evaluations indicate RENarGen produces better stories with more narrative closure than current autoregressive models.

Transcript segmentation is the task of dividing a single continuous transcript into multiple segments. While document segmentation is a popular task, transcript segmentation has significant challenges due to the relatively noisy and sporadic nature of data. We propose pretraining strategies to address these challenges. The strategies are based on “Next Conversation Prediction” (NCP) with the underlying idea of pretraining a model to identify consecutive conversations. We further introduce “Advanced NCP” to make the pretraining task more relevant to the downstream task of segmentation break prediction while being significantly easier. Finally we introduce a curriculum to Advanced NCP (Curricular NCP) based on the similarity between pretraining and downstream task samples. Curricular NCP applied to a state-of-the-art model for text segmentation outperforms prior results. We also show that our pretraining strategies make the model robust to speech recognition errors commonly found in automatically generated transcripts.

Recognizing classroom dialogue acts has significant promise for yielding insight into teaching, student learning, and classroom dynamics. However, obtaining K-12 classroom dialogue data with labels is a significant challenge, and therefore, developing data-efficient methods for classroom dialogue act recognition is essential. This work addresses the challenge of classroom dialogue act recognition from limited labeled data using a contrastive learning-based self-supervised approach (SSCon). SSCon uses two independent models that iteratively improve each other’s performance by increasing the accuracy of dialogue act recognition and minimizing the embedding distance between the same dialogue acts. We evaluate the approach on three complementary dialogue act recognition datasets: the TalkMoves dataset (annotated K-12 mathematics lesson transcripts), the DailyDialog dataset (multi-turn daily conversation dialogues), and the Dialogue State Tracking Challenge 2 (DSTC2) dataset (restaurant reservation dialogues). Results indicate that our self-supervised contrastive learning-based model outperforms competitive baseline models when trained with limited examples per dialogue act. Furthermore, SSCon outperforms other few-shot models that require considerably more labeled data.

Extractive opinion summarization extracts sentences from users’ reviews to represent the prevalent opinions about a product or service. However, the extracted sentences can be redundant and may miss some important aspects, especially for centroid-based extractive summarization models (Radev et al., 2004). To alleviate these issues, we introduce TokenCluster– a method for unsupervised extractive opinion summarization that automatically identifies the aspects described in the review sentences and then extracts sentences based on their aspects. It identifies the underlying aspects of the review sentences using roots of noun phrases and adjectives appearing in them. Empirical evaluation shows that TokenCluster improves aspect coverage in summaries and achieves strong performance on multiple opinion summarization datasets, for both general and aspect-specific summarization. We also perform extensive ablation and human evaluation studies to validate the design choices of our method. The implementation of our work is available at https://github.com/leehaoyuan/TokenCluster

Opinion summarization is the task of creating summaries capturing popular opinions from user reviews. In this paper, we introduce Geodesic Summarizer (GeoSumm), a novel system to perform unsupervised extractive opinion summarization. GeoSumm consists of an encoder-decoder based representation learning model that generates topical representations of texts. These representations capture the underlying semantics of the text as a distribution over learnable latent units. GeoSumm generates these topical representations by performing dictionary learning over pre-trained text representations at multiple layers of the decoder. We then use these topical representations to quantify the importance of review sentences using a novel approximate geodesic distance-based scoring mechanism. We use the importance scores to identify popular opinions in order to compose general and aspect-specific summaries. Our proposed model, GeoSumm, achieves strong performance on three opinion summarization datasets. We perform additional experiments to analyze the functioning of our model and showcase the generalization ability of GeoSumm across different domains.

Storytelling’s captivating potential makes it a fascinating research area, with implications for entertainment, education, therapy, and cognitive studies. In this paper, we propose Affective Story Generator (AffGen) for generating interesting narratives. AffGen introduces ‘intriguing twists’ in narratives by employing two novel techniques—Dynamic Beam Sizing and Affective Reranking. Dynamic Beam Sizing encourages less predictable, more captivating word choices using a contextual multi-arm bandit model. Affective Reranking prioritizes sentence candidates based on affect intensity. Our empirical evaluations, both automatic and human, demonstrate AffGen’s superior performance over existing baselines in generating affectively charged and interesting narratives. Our ablation study and analysis provide insights into the strengths and weaknesses of AffGen.

Narrative comprehension is a challenging task that requires a deep understanding of the foundational elements of narratives. Acquiring this skill requires extensive annotated data. To mitigate the burden of data annotation, we present Parrot, a zero-shot approach for narrative reading comprehension through parallel reading, which involves two parallel narratives that tell the same story. By leveraging one narrative as a source of supervision signal to guide the understanding of the other, Parrot abstracts the textual content and develops genuine narrative understanding. Evaluation conducted on two narrative comprehension benchmarks demonstrates that Parrot surpasses previous zero-shot approaches and achieves comparable performance to fully supervised models. The code will be available at https://github.com/zhaochaocs/Parrot.

Opinion summarization is the task of creating summaries capturing popular opinions from user reviews.In this paper, we introduce Geodesic Summarizer (GeoSumm), a novel system to perform unsupervised extractive opinion summarization. GeoSumm consists of an encoder-decoder based representation learning model that generates topical representations of texts. These representations capture the underlying semantics of the text as a distribution over learnable latent units. GeoSumm generates these topical representations by performing dictionary learning over pre-trained text representations at multiple layers of the decoder. We then use these topical representations to quantify the importance of review sentences using a novel approximate geodesic distance-based scoring mechanism. We use the importance scores to identify popular opinions in order to compose general and aspect-specific summaries. Our proposed model, GeoSumm, achieves strong performance on three opinion summarization datasets. We perform additional experiments to analyze the functioning of our model and showcase the generalization ability of GeoSumm across different domains.

Opinion summarization is the task of automatically generating summaries that encapsulate information expressed in multiple user reviews. We present Semantic Autoencoder (SemAE) to perform extractive opinion summarization in an unsupervised manner. SemAE uses dictionary learning to implicitly capture semantic information from the review text and learns a latent representation of each sentence over semantic units. Our extractive summarization algorithm leverages the representations to identify representative opinions among hundreds of reviews. SemAE is also able to perform controllable summarization to generate aspect-specific summaries using only a few samples. We report strong performance on SPACE and AMAZON datasets and perform experiments to investigate the functioning of our model.

In this paper, we introduce the task of modeling interpersonal relationships for story generation. For addressing this task, we propose Relationships as Latent Variables for Story Generation, (ReLiSt). ReLiSt generates stories sentence by sentence and has two major components - a relationship selector and a story continuer. The relationship selector specifies a latent variable to pick the relationship to exhibit in the next sentence and the story continuer generates the next sentence while expressing the selected relationship in a coherent way. Our automatic and human evaluations demonstrate that ReLiSt is able to generate stories with relationships that are more faithful to desired relationships while maintaining the content quality. The relationship assignments to sentences during inference brings interpretability to ReLiSt.

Pretrained language models (PLMs) have been shown to accumulate factual knowledge during pretraining (Petroni et al. 2019). Recent works probe PLMs for the extent of this knowledge through prompts either in discrete or continuous forms. However, these methods do not consider symmetry of the task: object prediction and subject prediction. In this work, we propose Symmetrical Prompt Enhancement (SPE), a continuous prompt-based method for factual probing in PLMs that leverages the symmetry of the task by constructing symmetrical prompts for subject and object prediction. Our results on a popular factual probing dataset, LAMA, show significant improvement of SPE over previous probing methods.

A common method for extractive multi-document news summarization is to re-formulate it as a single-document summarization problem by concatenating all documents as a single meta-document. However, this method neglects the relative importance of documents. We propose a simple approach to reorder the documents according to their relative importance before concatenating and summarizing them. The reordering makes the salient content easier to learn by the summarization model. Experiments show that our approach outperforms previous state-of-the-art methods with more complex architectures.

Pre-trained models (PTMs) have lead to great improvements in natural language generation (NLG). However, it is still unclear how much commonsense knowledge they possess. With the goal of evaluating commonsense knowledge of NLG models, recent work has proposed the problem of generative commonsense reasoning, e.g., to compose a logical sentence given a set of unordered concepts. Existing approaches to this problem hypothesize that PTMs lack sufficient parametric knowledge for this task, which can be overcome by introducing external knowledge or task-specific pre-training objectives. Different from this trend, we argue that PTM’s inherent ability for generative commonsense reasoning is underestimated due to the order-agnostic property of its input. In particular, we hypothesize that the order of the input concepts can affect the PTM’s ability to utilize its commonsense knowledge. To this end, we propose a pre-ordering approach to elaborately manipulate the order of the given concepts before generation. Experiments show that our approach can outperform the more sophisticated models that have access to a lot of external data and resources.

Narrative summarization aims to produce a distilled version of a narrative to describe its most salient events and characters. Writing a summary for a narrative is challenging as it requires an understanding of event causality and character behaviors. To encourage research in this direction, we propose NarraSum, a large-scale narrative summarization dataset. It contains 122K narratives, which are collected from the synopses of movies and TV episodes with diverse genres, and their corresponding abstractive summaries. Experiments show that there is a large performance gap between humans and the state-of-the-art summarization models on NarraSum. We hope that this dataset will promote future research in summarization, as well as broader studies of natural language understanding and generation. The dataset is available at https://github.com/zhaochaocs/narrasum.

Large pre-trained language models have recently enabled open-ended generation frameworks (e.g., prompt-to-text NLG) to tackle a variety of tasks going beyond the traditional data-to-text generation. While this framework is more general, it is under-specified and often leads to a lack of controllability restricting their real-world usage. We propose a new grounded keys-to-text generation task: the task is to generate a factual description about an entity given a set of guiding keys, and grounding passages. To address this task, we introduce a new dataset, called EntDeGen. Inspired by recent QA-based evaluation measures, we propose an automatic metric, MAFE, for factual correctness of generated descriptions. Our EntDescriptor model is equipped with strong rankers to fetch helpful passages and generate entity descriptions. Experimental result shows a good correlation (60.14) between our proposed metric and human judgments of factuality. Our rankers significantly improved the factual correctness of generated descriptions (15.95% and 34.51% relative gains in recall and precision). Finally, our ablation study highlights the benefit of combining keys and groundings.

Text representations learned by machine learning models often encode undesirable demographic information of the user. Predictive models based on these representations can rely on such information, resulting in biased decisions. We present a novel debiasing technique, Fairness-aware Rate Maximization (FaRM), that removes protected information by making representations of instances belonging to the same protected attribute class uncorrelated, using the rate-distortion function. FaRM is able to debias representations with or without a target task at hand. FaRM can also be adapted to remove information about multiple protected attributes simultaneously. Empirical evaluations show that FaRM achieves state-of-the-art performance on several datasets, and learned representations leak significantly less protected attribute information against an attack by a non-linear probing network.

Existing approaches for the Table-to-Text task suffer from issues such as missing information, hallucination and repetition. Many approaches to this problem use Reinforcement Learning (RL), which maximizes a single manually defined reward, such as BLEU. In this work, we instead pose the Table-to-Text task as Inverse Reinforcement Learning (IRL) problem. We explore using multiple interpretable unsupervised reward components that are combined linearly to form a composite reward function. The composite reward function and the description generator are learned jointly. We find that IRL outperforms strong RL baselines marginally. We further study the generalization of learned IRL rewards in scenarios involving domain adaptation. Our experiments reveal significant challenges in using IRL for this task.

Sarcasm detection is important for several NLP tasks such as sentiment identification in product reviews, user feedback, and online forums. It is a challenging task requiring a deep understanding of language, context, and world knowledge. In this paper, we investigate whether incorporating commonsense knowledge helps in sarcasm detection. For this, we incorporate commonsense knowledge into the prediction process using a graph convolution network with pre-trained language model embeddings as input. Our experiments with three sarcasm detection datasets indicate that the approach does not outperform the baseline model. We perform an exhaustive set of experiments to analyze where commonsense support adds value and where it hurts classification. Our implementation is publicly available at: https://github.com/brcsomnath/commonsense-sarcasm.

When reading a literary piece, readers often make inferences about various characters’ roles, personalities, relationships, intents, actions, etc. While humans can readily draw upon their past experiences to build such a character-centric view of the narrative, understanding characters in narratives can be a challenging task for machines. To encourage research in this field of character-centric narrative understanding, we present LiSCU – a new dataset of literary pieces and their summaries paired with descriptions of characters that appear in them. We also introduce two new tasks on LiSCU: Character Identification and Character Description Generation. Our experiments with several pre-trained language models adapted for these tasks demonstrate that there is a need for better models of narrative comprehension.

Pre-trained language models learn socially harmful biases from their training corpora, and may repeat these biases when used for generation. We study gender biases associated with the protagonist in model-generated stories. Such biases may be expressed either explicitly (“women can’t park”) or implicitly (e.g. an unsolicited male character guides her into a parking space). We focus on implicit biases, and use a commonsense reasoning engine to uncover them. Specifically, we infer and analyze the protagonist’s motivations, attributes, mental states, and implications on others. Our findings regarding implicit biases are in line with prior work that studied explicit biases, for example showing that female characters’ portrayal is centered around appearance, while male figures’ focus on intellect.

Contextual representations learned by language models can often encode undesirable attributes, like demographic associations of the users, while being trained for an unrelated target task. We aim to scrub such undesirable attributes and learn fair representations while maintaining performance on the target task. In this paper, we present an adversarial learning framework “Adversarial Scrubber” (AdS), to debias contextual representations. We perform theoretical analysis to show that our framework converges without leaking demographic information under certain conditions. We extend previous evaluation techniques by evaluating debiasing performance using Minimum Description Length (MDL) probing. Experimental evaluations on 8 datasets show that AdS generates representations with minimal information about demographic attributes while being maximally informative about the target task.

The task of organizing a shuffled set of sentences into a coherent text has been used to evaluate a machine’s understanding of causal and temporal relations. We formulate the sentence ordering task as a conditional text-to-marker generation problem. We present Reorder-BART (Re-BART) that leverages a pre-trained Transformer-based model to identify a coherent order for a given set of shuffled sentences. The model takes a set of shuffled sentences with sentence-specific markers as input and generates a sequence of position markers of the sentences in the ordered text. Re-BART achieves the state-of-the-art performance across 7 datasets in Perfect Match Ratio (PMR) and Kendall’s tau. We perform evaluations in a zero-shot setting, showcasing that our model is able to generalize well across other datasets. We additionally perform several experiments to understand the functioning and limitations of our framework.

Automatically generating stories is a challenging problem that requires producing causally related and logical sequences of events about a topic. Previous approaches in this domain have focused largely on one-shot generation, where a language model outputs a complete story based on limited initial input from a user. Here, we instead focus on the task of interactive story generation, where the user provides the model mid-level sentence abstractions in the form of cue phrases during the generation process. This provides an interface for human users to guide the story generation. We present two content-inducing approaches to effectively incorporate this additional information. Experimental results from both automatic and human evaluations show that these methods produce more topically coherent and personalized stories compared to baseline methods.

Accurately diagnosing depression is difficult– requiring time-intensive interviews, assessments, and analysis. Hence, automated methods that can assess linguistic patterns in these interviews could help psychiatric professionals make faster, more informed decisions about diagnosis. We propose JLPC, a model that analyzes interview transcripts to identify depression while jointly categorizing interview prompts into latent categories. This latent categorization allows the model to define high-level conversational contexts that influence patterns of language in depressed individuals. We show that the proposed model not only outperforms competitive baselines, but that its latent prompt categories provide psycholinguistic insights about depression.

Generating sequential natural language descriptions from graph-structured data (e.g., knowledge graph) is challenging, partly because of the structural differences between the input graph and the output text. Hence, popular sequence-to-sequence models, which require serialized input, are not a natural fit for this task. Graph neural networks, on the other hand, can better encode the input graph but broaden the structural gap between the encoder and decoder, making faithful generation difficult. To narrow this gap, we propose DualEnc, a dual encoding model that can not only incorporate the graph structure, but can also cater to the linear structure of the output text. Empirical comparisons with strong single-encoder baselines demonstrate that dual encoding can significantly improve the quality of the generated text.

Emotions and their evolution play a central role in creating a captivating story. In this paper, we present the first study on modeling the emotional trajectory of the protagonist in neural storytelling. We design methods that generate stories that adhere to given story titles and desired emotion arcs for the protagonist. Our models include Emotion Supervision (EmoSup) and two Emotion-Reinforced (EmoRL) models. The EmoRL models use special rewards designed to regularize the story generation process through reinforcement learning. Our automatic and manual evaluations demonstrate that these models are significantly better at generating stories that follow the desired emotion arcs compared to baseline methods, without sacrificing story quality.

Supervised machine learning assumes the availability of fully-labeled data, but in many cases, such as low-resource languages, the only data available is partially annotated. We study the problem of Named Entity Recognition (NER) with partially annotated training data in which a fraction of the named entities are labeled, and all other tokens, entities or otherwise, are labeled as non-entity by default. In order to train on this noisy dataset, we need to distinguish between the true and false negatives. To this end, we introduce a constraint-driven iterative algorithm that learns to detect false negatives in the noisy set and downweigh them, resulting in a weighted training set. With this set, we train a weighted NER model. We evaluate our algorithm with weighted variants of neural and non-neural NER models on data in 8 languages from several language and script families, showing strong ability to learn from partial data. Finally, to show real-world efficacy, we evaluate on a Bengali NER corpus annotated by non-speakers, outperforming the prior state-of-the-art by over 5 points F1.

We present a reading comprehension challenge in which questions can only be answered by taking into account information from multiple sentences. We solicit and verify questions and answers for this challenge through a 4-step crowdsourcing experiment. Our challenge dataset contains 6,500+ questions for 1000+ paragraphs across 7 different domains (elementary school science, news, travel guides, fiction stories, etc) bringing in linguistic diversity to the texts and to the questions wordings. On a subset of our dataset, we found human solvers to achieve an F1-score of 88.1%. We analyze a range of baselines, including a recent state-of-art reading comprehension system, and demonstrate the difficulty of this challenge, despite a high human performance. The dataset is the first to study multi-sentence inference at scale, with an open-ended set of question types that requires reasoning skills.

People can identify correspondences between narratives in everyday life. For example, an analogy with the Cinderella story may be made in describing the unexpected success of an underdog in seemingly different stories. We present a new task and dataset for story understanding: identifying instances of similar narratives from a collection of narrative texts. We present an initial approach for this problem, which finds correspondences between narratives in terms of plot events, and resemblances between characters and their social relationships. Our approach yields an 8% absolute improvement in performance over a competitive information-retrieval baseline on a novel dataset of plot summaries of 577 movie remakes from Wikipedia.

Understanding stories – sequences of events – is a crucial yet challenging natural language understanding task. These events typically carry multiple aspects of semantics including actions, entities and emotions. Not only does each individual aspect contribute to the meaning of the story, so does the interaction among these aspects. Building on this intuition, we propose to jointly model important aspects of semantic knowledge – frames, entities and sentiments – via a semantic language model. We achieve this by first representing these aspects’ semantic units at an appropriate level of abstraction and then using the resulting vector representations for each semantic aspect to learn a joint representation via a neural language model. We show that the joint semantic language model is of high quality and can generate better semantic sequences than models that operate on the word level. We further demonstrate that our joint model can be applied to story cloze test and shallow discourse parsing tasks with improved performance and that each semantic aspect contributes to the model.

Automatic story comprehension is a fundamental challenge in Natural Language Understanding, and can enable computers to learn about social norms, human behavior and commonsense. In this paper, we present a story comprehension model that explores three distinct semantic aspects: (i) the sequence of events described in the story, (ii) its emotional trajectory, and (iii) its plot consistency. We judge the model’s understanding of real-world stories by inquiring if, like humans, it can develop an expectation of what will happen next in a given story. Specifically, we use it to predict the correct ending of a given short story from possible alternatives. The model uses a hidden variable to weigh the semantic aspects in the context of the story. Our experiments demonstrate the potential of our approach to characterize these semantic aspects, and the strength of the hidden variable based approach. The model outperforms the state-of-the-art approaches and achieves best results on a publicly available dataset.