Commonsense inference and domain-specific expertise are crucial for understanding and responding to emotional, cognitive, and topic-specific cues in counseling conversations with crime victims. However, these key evidences are often dispersed across multiple utterances, making it difficult to capture through single-hop reasoning. To address this, we propose MENDER, a novel Multi-hop commonsensE and domaiN-specific Chain-of-Thought (CoT) reasoning framework for knowleDge-grounded empathEtic Response generation in counseling dialogues. MENDER leverages large language models (LLMs) to integrate commonsense and domain knowledge via multi-hop reasoning over the dialogue context. It employs two specialized reasoning chains, viz. Commonsense Knowledge-driven CoT and Domain Knowledge-driven CoT rationales, which extract and aggregate dispersed emotional, cognitive, and topical evidences to generate knowledge-grounded empathetic counseling responses. Experimental evaluations on counseling dialogue dataset, POEM validate MENDER’s efficacy in generating coherent, empathetic, knowledge-grounded responses.

Domain generalization is hitherto an underexplored area applied in abstractive summarization. Moreover, most existing works on domain generalization have sophisticated training algorithms. In this paper, we propose a lightweight, weight averaging based, Domain Aligned Prefix Averaging approach to domain generalization for abstractive summarization. Given a number of source domains, our method first trains a prefix for each one of them. These source prefixes generate summaries for a small number of target domain documents. The similarity of the generated summaries to their corresponding source documents is used for calculating weights required to average source prefixes. In DAPA, prefix tuning allows for lightweight finetuning, and weight averaging allows for the computationally efficient addition of new source domains. When evaluated on four diverse summarization domains, DAPA shows comparable or better performance against the baselines demonstrating the effectiveness of its prefix averaging scheme.