Mikio Takeuchi
2025
Evaluating Large Language Models with Enterprise Benchmarks
Bing Zhang
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Mikio Takeuchi
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Ryo Kawahara
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Shubhi Asthana
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Md. Maruf Hossain
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Guang-Jie Ren
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Kate Soule
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Yifan Mai
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Yada Zhu
Proceedings of the 2025 Conference of the Nations of the Americas Chapter of the Association for Computational Linguistics: Human Language Technologies (Volume 3: Industry Track)
The advancement of large language models (LLMs) has led to a greater challenge of having a rigorous and systematic evaluation of complex tasks performed, especially in enterprise applications. Therefore, LLMs need to be benchmarked with enterprise datasets for a variety of NLP tasks. This work explores benchmarking strategies focused on LLM evaluation, with a specific emphasis on both English and Japanese. The proposed evaluation framework encompasses 25 publicly available domain-specific English benchmarks from diverse enterprise domains like financial services, legal, climate, cyber security, and 2 public Japanese finance benchmarks. The diverse performance of 8 models across different enterprise tasks highlights the importance of selecting the right model based on the specific requirements of each task. Code and prompts are available on GitHub.
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Co-authors
- Shubhi Asthana 1
- Md. Maruf Hossain 1
- Ryo Kawahara 1
- Yifan Mai 1
- Guang-Jie Ren 1
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