As mobile devices become central to modern life, elderly users often struggle with their complexity, leading to digital divide. This paper explores how the integration of Human-Computer Interaction (HCI) principles and Natural Language Processing (NLP) techniques can enhance the way elderly users learn to use smartphones. To demonstrate this approach, we present AgeMate, a prototype mobile agent designed to support seniors in acquiring smartphone skills more intuitively and effectively. Specifically, we investigate how personalizedfeedback generated by large language models (LLMs), appropriate granularity in instructional content, and mechanisms for preventing and correcting user errors can contribute to more adaptive and user-friendly learning experiences for elderly users. Rather than focusing solely on system performance, our study emphasizes the instructional value of NLP-enhanced interaction: enabling step-by-step, conversational teaching tailored to users’ real-time context. By analyzing usage patterns and interaction challenges, we propose design strategies that bridge the gap between accessibility and intelligent guidance to better support elderly users in digital environments.

Massive false rumors emerging along with breaking news or trending topics severely hinder the truth. Existing rumor detection approaches achieve promising performance on the yesterday’s news, since there is enough corpus collected from the same domain for model training. However, they are poor at detecting rumors about unforeseen events especially those propagated in minority languages due to the lack of training data and prior knowledge (i.e., low-resource regimes). In this paper, we propose an adversarial contrastive learning framework to detect rumors by adapting the features learned from well-resourced rumor data to that of the low-resourced. Our model explicitly overcomes the restriction of domain and/or language usage via language alignment and a novel supervised contrastive training paradigm. Moreover, we develop an adversarial augmentation mechanism to further enhance the robustness of low-resource rumor representation. Extensive experiments conducted on two low-resource datasets collected from real-world microblog platforms demonstrate that our framework achieves much better performance than state-of-the-art methods and exhibits a superior capacity for detecting rumors at early stages.

Rumors are rampant in the era of social media. Conversation structures provide valuable clues to differentiate between real and fake claims. However, existing rumor detection methods are either limited to the strict relation of user responses or oversimplify the conversation structure. In this study, to substantially reinforces the interaction of user opinions while alleviating the negative impact imposed by irrelevant posts, we first represent the conversation thread as an undirected interaction graph. We then present a Claim-guided Hierarchical Graph Attention Network for rumor classification, which enhances the representation learning for responsive posts considering the entire social contexts and attends over the posts that can semantically infer the target claim. Extensive experiments on three Twitter datasets demonstrate that our rumor detection method achieves much better performance than state-of-the-art methods and exhibits a superior capacity for detecting rumors at early stages.