Le Duy
2025
Sentiment Reasoning for Healthcare
Khai-Nguyen Nguyen
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Khai Le-Duc
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Bach Phan Tat
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Le Duy
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Long Vo-Dang
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Truong-Son Hy
Proceedings of the 63rd Annual Meeting of the Association for Computational Linguistics (Volume 6: Industry Track)
Transparency in AI healthcare decision-makingis crucial. By incorporating rationales to explain reason for each predicted label, userscould understand Large Language Models(LLMs)’s reasoning to make better decision.In this work, we introduce a new task - Sentiment Reasoning - for both speech and textmodalities, and our proposed multimodal multitask framework and the world’s largest multimodal sentiment analysis dataset. Sentiment Reasoning is an auxiliary task in sentiment analysis where the model predicts boththe sentiment label and generates the rationale behind it based on the input transcript.Our study conducted on both human transcriptsand Automatic Speech Recognition (ASR) transcripts shows that Sentiment Reasoning helpsimprove model transparency by providing rationale for model prediction with quality semantically comparable to humans while alsoimproving model’s classification performance(+2% increase in both accuracy and macro-F1) via rationale-augmented fine-tuning. Also,no significant difference in the semantic quality of generated rationales between human andASR transcripts. All code, data (five languages - Vietnamese, English, Chinese, German, andFrench) and models are published online.