Coherence in writing, an aspect that L2 English learners often struggle with, is crucial in assessing L2 English writing. Existing automated writing evaluation systems primarily use basic surface linguistic features to detect coherence in writing. However, little effort has been made to correct the detected incoherence, which could significantly benefit L2 language learners seeking to improve their writing. To bridge this gap, we introduce DECOR, a novel benchmark that includes expert annotations for detecting incoherence in L2 English writing, identifying the underlying reasons, and rewriting the incoherent sentences. To our knowledge, DECOR is the first coherence assessment dataset specifically designed for improving L2 English writing, featuring pairs of original incoherent sentences alongside their expert-rewritten counterparts. Additionally, we fine-tuned models to automatically detect and rewrite incoherence in student essays. We find that incorporating specific reasons for incoherence during fine-tuning consistently improves the quality of the rewrites, achieving a level that is favored in both automatic and human evaluations.

Prompt engineering is an iterative procedure that often requires extensive manual effort to formulate suitable instructions for effectively directing large language models (LLMs) in specific tasks. Incorporating few-shot examples is a vital and effective approach to provide LLMs with precise instructions, leading to improved LLM performance. Nonetheless, identifying the most informative demonstrations for LLMs is labor-intensive, frequently entailing sifting through an extensive search space. In this demonstration, we showcase a human-in-the-loop tool called ool (Active Prompt Engineering) designed for refining prompts through active learning. Drawing inspiration from active learning, ool iteratively selects the most ambiguous examples for human feedback, which will be transformed into few-shot examples within the prompt.

The development of conversational AI assistants is an iterative process with many components involved. As such, the evaluation and continual improvement of these assistants is a complex and multifaceted problem. This paper introduces the challenges in evaluating and improving a generative AI assistant for enterprise that is under active development and how we address these challenges. We also share preliminary results and discuss lessons learned.

Despite advancements in conversational AI, language models encounter challenges to handle diverse conversational tasks, and existing dialogue dataset collections often lack diversity and comprehensiveness. To tackle these issues, we introduce DialogStudio: the largest and most diverse collection of dialogue datasets, unified under a consistent format while preserving their original information. Our collection encompasses data from open-domain dialogues, task-oriented dialogues, natural language understanding, conversational recommendation, dialogue summarization, and knowledge-grounded dialogues, making it an incredibly rich and diverse resource for dialogue research and model training.To further enhance the utility of DialogStudio, we identify the licenses for each dataset, design external knowledge and domain-aware prompts for selected dialogues to facilitate instruction-aware fine-tuning. To improve transparency and support dataset and task-based research, as well as language model pre-training, all datasets, licenses, codes, and models associated with DialogStudio will be made publicly accessible.

As large language models achieve impressive scores on traditional benchmarks, an increasing number of researchers are becoming concerned about benchmark data leakage during pre-training, commonly known as the data contamination problem. To ensure fair evaluation, recent benchmarks release only the training and validation sets, keeping the test set labels closed-source. They require anyone wishing to evaluate his language model to submit the model’s predictions for centralized processing and then publish the model’s result on their leaderboard. However, this submission process is inefficient and prevents effective error analysis. To address this issue, we propose to variabilize benchmarks and evaluate language models dynamically. Specifically, we extract variables from each test case and define a value range for each variable. For each evaluation, we sample new values from these value ranges to create unique test cases, thus ensuring a fresh evaluation each time. We applied this variable perturbation method to four datasets: GSM8K, ARC, CommonsenseQA, and TruthfulQA, which cover mathematical generation and multiple-choice tasks. Our experimental results demonstrate that this approach provides a more accurate assessment of the true capabilities of language models, effectively mitigating the contamination problem.

Large Language Models (LLMs) have demonstrated impressive capability in different tasks and are bringing transformative changes to many domains. However, keeping the knowledge in LLMs up-to-date remains a challenge once pretraining is complete. It is thus essential to design effective methods to both update obsolete knowledge and induce new knowledge into LLMs. Existing locate-and-edit knowledge editing (KE) method suffers from two limitations. First, the post-edit LLMs by such methods generally have poor capability in answering complex queries that require multi-hop reasoning. Second, the long run-time of such locate-and-edit methods to perform knowledge edits make it infeasible for large scale KE in practice. In this paper, we explore Parameter-Efficient Fine-Tuning (PEFT) techniques as an alternative for KE. We curate a more comprehensive temporal KE dataset with both knowledge update and knowledge injection examples for KE performance benchmarking. We further probe the effect of fine-tuning on a range of layers in an LLM for the multi-hop QA task. We find that PEFT performs better than locate-and-edit techniques for time-sensitive knowledge edits.

Prompt-based methods with large pre-trained language models (PLMs) have shown impressive unaided performance across many NLP tasks. These models improve even further with the addition of a few labeled in-context exemplars to guide output generation. However, for more complex tasks such as dialogue state tracking (DST), designing prompts that reliably convey the desired intent is nontrivial, leading to unstable results. Furthermore, building in-context exemplars for dialogue tasks is difficult because conversational contexts are long while model input lengths are relatively short. To overcome these issues we first adapt a meta-learning scheme to the dialogue domain which stabilizes the ability of the model to perform well under various prompts. We additionally design a novel training method to improve upon vanilla retrieval mechanisms to find ideal in-context examples. Finally, we introduce a saliency model to limit dialogue text length, allowing us to include more exemplars per query. In effect, we are able to achieve highly competitive results for few-shot DST on MultiWOZ.

End-to-end task-oriented dialogue (TOD) systems have achieved promising performance by leveraging sophisticated natural language understanding and natural language generation capabilities of pre-trained models. This work enables the TOD systems with more flexibility through a simple cache. The cache provides the flexibility to dynamically update the TOD systems and handle both existing and unseen dialogue scenarios. Towards this end, we first fine-tune a retrieval module to effectively retrieve the most relevant information entries from the cache. We then train end-to-end TOD models that can refer to and ground on both dialogue history and retrieved information during TOD generation. The introduced cache is straightforward to construct, and the backbone models of TOD systems are compatible with existing pre-trained generative models. Extensive experiments demonstrate the superior performance of our framework, with a notable improvement in non-empty joint goal accuracy by 6.7% compared to strong baselines.

In task-oriented dialogs (TOD), reinforcement learning (RL) algorithms train a model to directly optimize response for task-related metrics. However, RL often needs to perform exploration, which can be time-consuming due to the slow auto-regressive sequence generation process. We investigate an approach to create a more efficient RL-based algorithm to improve TOD performance in an offline setting. First, we use a faster generation procedure that samples from independent next-word distributions after training the language model (LM) with supervised learning. We then introduce a fine-grained reward function to help the model focus on learning key information in a dialog, by measuring the importance and semantic closeness of each generated token. Experiments on the MultiWoZ dataset show our new training algorithm, Keywords Reinforcement Learning with Next-word Sampling (KRLS), achieves state-of-the-art performance on the end-to-end response generation task, with a 15% training time reduction compared to a standard RL algorithm using auto-regressive generation.

Detecting factual errors of textual information, whether generated by large language models (LLM) or curated by humans, is crucial for making informed decisions. LLMs’ inability to attribute their claims to external knowledge and their tendency to hallucinate makes it difficult to rely on their responses. Humans, too, are prone to factual errors in their writing. Since manual detection and correction of factual er- rors is labor-intensive, developing an automatic approach can greatly reduce human effort. We present a prototype tool that automatically extracts factual claims from text, gathers evidence from external knowledge sources, evaluates the factuality of each claim, and suggests revisions for identified errors using the collected evidence. Initial empirical evaluation on fact error detection (77-85% F1) shows the potential of our tool.

As task-oriented dialog systems are becoming increasingly popular in our lives, more realistic tasks have been proposed and explored. However, new practical challenges arise. For instance, current dialog systems cannot effectively handle multiplesearch results when querying a database, due to the lack of such scenarios in existing public datasets. In this paper, we propose Database Search Result (DSR) Disambiguation, a novel task that focuses on disambiguating database search results, which enhances user experience by allowing them to choose from multiple options instead of just one. To study this task, we augment the popular task-oriented dialog datasets (MultiWOZ and SGD) with turns that resolve ambiguities by (a) synthetically generating turns through a pre-defined grammar, and (b) collecting human paraphrases for a subset. We find that training on our augmented dialog data improves the model’s ability to deal with ambiguous scenarios, without sacrificing performance on unmodified turns. Furthermore, pre-fine tuning and multi-task learning help our model to improve performance on DSR-disambiguation even in the absence of in-domain data, suggesting that it can be learned as a universal dialog skill. Our data and code will be made publicly available.

Identifying and integrating missing facts is a crucial task for knowledge graph completion to ensure robustness towards downstream applications such as question answering. Adding new facts for a knowledge graph in real world system often involves human verification effort, where candidate facts are verified for accuracy by human annotators. This process is labor-intensive, time-consuming, and inefficient since only a small number of missing facts can be identified. This paper proposes a simple but effective human-in-the-loop framework for fact collection that searches for a diverse set of highly relevant candidate facts for human annotation. Empirical results presented in this work demonstrate that the proposed solution leads to both improvements in i) the quality of the candidate facts as well as ii) the ability of discovering more facts to grow the knowledge graph without requiring additional human effort.

Transformers have reached remarkable success in sequence modeling. However, these models have efficiency issues as they need to store all the history token-level representations as memory. We present Memformer, an efficient neural network for sequence modeling, that utilizes an external dynamic memory to encode and retrieve past information. Our model achieves linear time complexity and constant memory space complexity when processing long sequences. We also propose a new optimization scheme, memory replay back-propagation (MRBP), which promotes long-range back-propagation through time with a significantly reduced memory requirement. Experimental results show that Memformer has achieved comparable performance compared against the baselines by using 8.1x less memory space and 3.2x faster on inference. Analysis of the attention pattern shows that our external memory slots can encode and retain important information through timesteps.

MultiWOZ (Budzianowski et al., 2018) is one of the most popular multi-domain taskoriented dialog datasets, containing 10K+ annotated dialogs covering eight domains. It has been widely accepted as a benchmark for various dialog tasks, e.g., dialog state tracking (DST), natural language generation (NLG) and end-to-end (E2E) dialog modeling. In this work, we identify an overlooked issue with dialog state annotation inconsistencies in the dataset, where a slot type is tagged inconsistently across similar dialogs leading to confusion for DST modeling. We propose an automated correction for this issue, which is present in 70% of the dialogs. Additionally, we notice that there is significant entity bias in the dataset (e.g., “cambridge” appears in 50% of the destination cities in the train domain). The entity bias can potentially lead to named entity memorization in generative models, which may go unnoticed as the test set suffers from a similar entity bias as well. We release a new test set with all entities replaced with unseen entities. Finally, we benchmark joint goal accuracy (JGA) of the state-of-theart DST baselines on these modified versions of the data. Our experiments show that the annotation inconsistency corrections lead to 7-10% improvement in JGA. On the other hand, we observe a 29% drop in JGA when models are evaluated on the new test set with unseen entities.

Recent years have seen important advances in the quality of state-of-the-art models, but this has come at the expense of models becoming less interpretable. This survey presents an overview of the current state of Explainable AI (XAI), considered within the domain of Natural Language Processing (NLP). We discuss the main categorization of explanations, as well as the various ways explanations can be arrived at and visualized. We detail the operations and explainability techniques currently available for generating explanations for NLP model predictions, to serve as a resource for model developers in the community. Finally, we point out the current gaps and encourage directions for future work in this important research area.

Knowledge-based question answering (KB_QA) has long focused on simple questions that can be answered from a single knowledge source, a manually curated or an automatically extracted KB. In this work, we look at answering complex questions which often require combining information from multiple sources. We present a novel KB-QA system, Multique, which can map a complex question to a complex query pattern using a sequence of simple queries each targeted at a specific KB. It finds simple queries using a neural-network based model capable of collective inference over textual relations in extracted KB and ontological relations in curated KB. Experiments show that our proposed system outperforms previous KB-QA systems on benchmark datasets, ComplexWebQuestions and WebQuestionsSP.

Structured representations of entity names are useful for many entity-related tasks such as entity normalization and variant generation. Learning the implicit structured representations of entity names without context and external knowledge is particularly challenging. In this paper, we present a novel learning framework that combines active learning and weak supervision to solve this problem. Our experimental evaluation show that this framework enables the learning of high-quality models from merely a dozen or so labeled examples.

Domain adaptation is an essential task in dialog system building because there are so many new dialog tasks created for different needs every day. Collecting and annotating training data for these new tasks is costly since it involves real user interactions. We propose a domain adaptive dialog generation method based on meta-learning (DAML). DAML is an end-to-end trainable dialog system model that learns from multiple rich-resource tasks and then adapts to new domains with minimal training samples. We train a dialog system model using multiple rich-resource single-domain dialog data by applying the model-agnostic meta-learning algorithm to dialog domain. The model is capable of learning a competitive dialog system on a new domain with only a few training examples in an efficient manner. The two-step gradient updates in DAML enable the model to learn general features across multiple tasks. We evaluate our method on a simulated dialog dataset and achieve state-of-the-art performance, which is generalizable to new tasks.

Entity resolution (ER) is the task of identifying different representations of the same real-world entities across databases. It is a key step for knowledge base creation and text mining. Recent adaptation of deep learning methods for ER mitigates the need for dataset-specific feature engineering by constructing distributed representations of entity records. While these methods achieve state-of-the-art performance over benchmark data, they require large amounts of labeled data, which are typically unavailable in realistic ER applications. In this paper, we develop a deep learning-based method that targets low-resource settings for ER through a novel combination of transfer learning and active learning. We design an architecture that allows us to learn a transferable model from a high-resource setting to a low-resource one. To further adapt to the target dataset, we incorporate active learning that carefully selects a few informative examples to fine-tune the transferred model. Empirical evaluation demonstrates that our method achieves comparable, if not better, performance compared to state-of-the-art learning-based methods while using an order of magnitude fewer labels.

User simulators are essential for training reinforcement learning (RL) based dialog models. The performance of the simulator directly impacts the RL policy. However, building a good user simulator that models real user behaviors is challenging. We propose a method of standardizing user simulator building that can be used by the community to compare dialog system quality using the same set of user simulators fairly. We present implementations of six user simulators trained with different dialog planning and generation methods. We then calculate a set of automatic metrics to evaluate the quality of these simulators both directly and indirectly. We also ask human users to assess the simulators directly and indirectly by rating the simulated dialogs and interacting with the trained systems. This paper presents a comprehensive evaluation framework for user simulator study and provides a better understanding of the pros and cons of different user simulators, as well as their impacts on the trained systems.

Fundamental to several knowledge-centric applications is the need to identify named entities from their textual mentions. However, entities lack a unique representation and their mentions can differ greatly. These variations arise in complex ways that cannot be captured using textual similarity metrics. However, entities have underlying structures, typically shared by entities of the same entity type, that can help reason over their name variations. Discovering, learning and manipulating these structures typically requires high manual effort in the form of large amounts of labeled training data and handwritten transformation programs. In this work, we propose an active-learning based framework that drastically reduces the labeled data required to learn the structures of entities. We show that programs for mapping entity mentions to their structures can be automatically generated using human-comprehensible labels. Our experiments show that our framework consistently outperforms both handwritten programs and supervised learning models. We also demonstrate the utility of our framework in relation extraction and entity resolution tasks.