The evolution of Large Language Models (LLMs) has significantly advanced multi-turn conversation systems, emphasizing the need for proactive guidance to enhance users’ interactions. However, these systems face challenges in dynamically adapting to shifts in users’ goals and maintaining low latency for real-time interactions. In the Baidu Search AI assistant, an industrial-scale multi-turn search system, we propose a novel two-phase framework to provide proactive guidance. The first phase, Goal-adaptive Supervised Fine-Tuning (G-SFT), employs a goal adaptation agent that dynamically adapts to user goal shifts and provides goal-relevant contextual information. G-SFT also incorporates scalable knowledge transfer to distill insights from LLMs into a lightweight model for real-time interaction. The second phase, Click-oriented Reinforcement Learning (C-RL), adopts a generate-rank paradigm, systematically constructs preference pairs from user click signals, and proactively improves click-through rates through more engaging guidance. This dual-phase architecture achieves complementary objectives: G-SFT ensures accurate goal tracking, while C-RL optimizes interaction quality through click signal-driven reinforcement learning. Extensive experiments demonstrate that our framework achieves 86.10% accuracy in offline evaluation (+23.95% over baseline) and 25.28% CTR in online deployment (149.06% relative improvement), while reducing inference latency by 69.55% through scalable knowledge distillation.

Pre-trained language models have become an integral component of question-answering systems, achieving remarkable performance. However, for practical deployment, it is crucial to perform knowledge distillation to maintain high performance while operating under computational constraints. In this paper, we address a key question: given the importance of unsupervised distillation for student model performance, how can knowledge from multiple teacher models be effectively ensemble during this stage without the guidance of labels? We propose a novel algorithm, GOVERN, to tackle this issue. GOVERN has demonstrated significant improvements in both offline and online experiments, enabling the student model to achieve results comparable to that of teacher ensembles. Our experiments show that GOVERN remarkably requires a mere 1% of the ensemble method’s inference budget to achieve 99.5% of performance. The proposed algorithm has been successfully deployed in a real-world commercial question-answering system, demonstrating its real-world applicability.

This paper presents VisLingInstruct, a novel approach to advancing Multi-Modal Language Models (MMLMs) in zero-shot learning. Current MMLMs show impressive zero-shot abilities in multi-modal tasks, but their performance depends heavily on the quality of instructions. VisLingInstruct tackles this by autonomously evaluating and optimizing instructional texts through In-Context Learning, improving the synergy between visual perception and linguistic expression in MMLMs. Alongside this instructional advancement, we have also optimized the visual feature extraction modules in MMLMs, further augmenting their responsiveness to textual content. Our comprehensive experiments on MMLMs, based on FlanT5 and Vicuna, show that VisLingInstruct significantly improves zero-shot performance in visual multi-modal tasks. Notably, it achieves a 13.1% and 9% increase in accuracy over the prior state-of-the-art on the TextVQA and HatefulMemes datasets. Our main code is available at https://github.com/Zhudongsheng75/VisLingInstruct