Multi-model databases and polystore systems are increasingly studied for managing multi-model data holistically. As their primary interface, multi-model query languages (MMQLs) often exhibit complex grammars, highlighting the need for effective Text-to-MMQL translation methods. Despite advances in natural language translation, no effective solutions for Text-to-MMQL exist. To address this gap, we formally define the Text-to-MMQL task and present the first Text-to-MMQL dataset involving three representative MMQLs. We propose an adaptive Text-to-MMQL framework that includes both a schema embedding module for capturing multi-model schema information and an MMQL representation strategy to generate concise intermediate query formats with error correction in generated queries. Experimental results show that the proposed framework achieves over a 9% accuracy improvement over our adapted baseline methods.

With the ever-increasing demands on Question Answering (QA) systems for IT operations and maintenance, an efficient and supervised fine-tunable framework is necessary to ensure the data security, private deployment and continuous upgrading. Although Large Language Models (LLMs) have notably improved the open-domain QA’s performance, how to efficiently handle enterprise-exclusive corpora and build domain-specific QA systems are still less-studied for industrial applications. In this paper, we propose a general and comprehensive framework based on Retrieval Augmented Generation (RAG) and facilitate the whole business process of establishing QA systems for IT operations and maintenance. In accordance with the prevailing RAG method, our proposed framework, named with RAG4ITOps, composes of two major stages: (1) Models Fine-tuning & Data Vectorization, and (2) Online QA System Process. At the Stage 1, we leverage a contrastive learning method with two negative sampling strategies to fine-tune the embedding model, and design the instruction templates to fine-tune the LLM with a Retrieval Augmented Fine-Tuning method. At the Stage 2, an efficient process of QA system is built for serving. We collect enterprise-exclusive corpora from the domain of cloud computing, and the extensive experiments show that our method achieves superior results than counterparts on two kinds of QA tasks. Our experiment also provide a case for applying the RAG4ITOps to real-world enterprise-level applications.