In the retrieval stage of recommendation systems, two-tower models are widely adopted for their efficiency as a predominant paradigm. However, this method, which relies on collaborative filtering signals, exhibits limitations in modeling similarity for long-tail items. To address this issue, we propose a Motivation-aware Retrieval for Long-Tail Recommendation, named MotiR. The purchase motivations generated by LLMs represent a condensed abstraction of items’ intrinsic attributes. By effectively integrating them with traditional item features, this approach enables the two-tower model to capture semantic-level similarities among long-tail items. Furthermore, a gated network-based adaptive weighting mechanism dynamically adjusts representation weights: emphasizing semantic modeling for long-tail items while preserving collaborative signal advantages for popular items. Experimental results demonstrate 60.5% Hit@10 improvements over existing methods on Amazon Books. Industrial deployment in Taobao&Tmall Group 88VIP scenarios achieves over 4% CTR and CVR improvement, validating the effectiveness of our method.

Recently, Multi-modal Entity Linking (MEL) has attracted increasing attention in the research community due to its significance in numerous multi-modal applications. Video, as a popular means of information transmission, has become prevalent in people’s daily lives. However, most existing MEL methods primarily focus on linking textual and visual mentions or offline videos’ mentions to entities in multi-modal knowledge bases, with limited efforts devoted to linking mentions within online video content. In this paper, we propose a task called Online Video Entity Linking (OVEL), aiming to establish connections between mentions in online videos and a knowledge base with high accuracy and timeliness. To facilitate the research works of (OVEL), we specifically concentrate on live delivery scenarios and construct a live delivery entity linking dataset called (LIVE). Besides, we propose an evaluation metric that considers robustness, timelessness, and accuracy. Furthermore, to effectively handle (OVEL) task, we leverage a memory block managed by a Large Language Model and retrieve entity candidates from the knowledge base to augment LLM performance on memory management. The experimental results prove the effectiveness and efficiency of our method.

Emotion Support Conversation (ESC) is a crucial application, which aims to reduce human stress, offer emotional guidance, and ultimately enhance human mental and physical well-being. With the advancement of Large Language Models (LLMs), many researchers have employed LLMs as the ESC models. However, the evaluation of these LLM-based ESCs remains uncertain. In detail, we first re-organize 2,801 role-playing cards from seven existing datasets to define the roles of the role-playing agent. Second, we train a specific role-playing model called ESC-Role which behaves more like a confused person than GPT-4. Third, through ESC-Role and organized role cards, we systematically conduct experiments using 14 LLMs as the ESC models, including general AI-assistant LLMs (e.g., ChatGPT) and ESC-oriented LLMs (e.g., ExTES-Llama). We conduct comprehensive human annotations on interactive multi-turn dialogues of different ESC models. The results show that ESC-oriented LLMs exhibit superior ESC abilities compared to general AI-assistant LLMs, but there is still a gap behind human performance. Moreover, to automate the scoring process for future ESC models, we developed ESC-RANK, which trained on the annotated data, achieving a scoring performance surpassing 35 points of GPT-4.