Emotion recognition (ER) is an important task in Natural Language Processing (NLP), due to its high impact in real-world applications from health and well-being to author profiling, consumer analysis and security. Current approaches to ER, mainly classify emotions independently without considering that emotions can co-exist. Such approaches overlook potential ambiguities, in which multiple emotions overlap. We propose a new model “SpanEmo” casting multi-label emotion classification as span-prediction, which can aid ER models to learn associations between labels and words in a sentence. Furthermore, we introduce a loss function focused on modelling multiple co-existing emotions in the input sentence. Experiments performed on the SemEval2018 multi-label emotion data over three language sets (i.e., English, Arabic and Spanish) demonstrate our method’s effectiveness. Finally, we present different analyses that illustrate the benefits of our method in terms of improving the model performance and learning meaningful associations between emotion classes and words in the sentence.

The availability of large-scale and real-time data on social media has motivated research into adverse drug reactions (ADRs). ADR classification helps to identify negative effects of drugs, which can guide health professionals and pharmaceutical companies in making medications safer and advocating patients’ safety. Based on the observation that in social media, negative sentiment is frequently expressed towards ADRs, this study presents a neural model that combines sentiment analysis with transfer learning techniques to improve ADR detection in social media postings. Our system is firstly trained to classify sentiment in tweets concerning current affairs, using the SemEval17-task4A corpus. We then apply transfer learning to adapt the model to the task of detecting ADRs in social media postings. We show that, in combination with rich representations of words and their contexts, transfer learning is beneficial, especially given the large degree of vocabulary overlap between the current affairs posts in the SemEval17-task4A corpus and posts about ADRs. We compare our results with previous approaches, and show that our model can outperform them by up to 3% F-score.

The computational treatment of emotion in natural language text remains relatively limited, and Arabic is no exception. This is partly due to lack of labeled data. In this work, we describe and manually validate a method for the automatic acquisition of emotion labeled data and introduce a newly developed data set for Modern Standard and Dialectal Arabic emotion detection focused at Robert Plutchik’s 8 basic emotion types. Using a hybrid supervision method that exploits first person emotion seeds, we show how we can acquire promising results with a deep gated recurrent neural network. Our best model reaches 70% F-score, significantly (i.e., 11%, p < 0.05) outperforming a competitive baseline. Applying our method and data on an external dataset of 4 emotions released around the same time we finalized our work, we acquire 7% absolute gain in F-score over a linear SVM classifier trained on gold data, thus validating our approach.

We describe UBC-NLP contribution to IEST-2018, focused at learning implicit emotion in Twitter data. Among the 30 participating teams, our system ranked the 4th (with 69.3% F-score). Post competition, we were able to score slightly higher than the 3rd ranking system (reaching 70.7%). Our system is trained on top of a pre-trained language model (LM), fine-tuned on the data provided by the task organizers. Our best results are acquired by an average of an ensemble of language models. We also offer an analysis of system performance and the impact of training data size on the task. For example, we show that training our best model for only one epoch with < 40% of the data enables better performance than the baseline reported by Klinger et al. (2018) for the task.