Recent dialogue systems typically operate through turn-based spoken interactions between users and agents. These systems heavily depend on accurate Automatic Speech Recognition (ASR), as transcription errors can significantly degrade performance in downstream dialogue tasks. To alleviate this challenge, robust ASR is required, and one effective method is to utilize the dialogue context from user and agent interactions for transcribing the subsequent user utterance. This method incorporates the transcription of the user’s speech and the agent’s response as model input, using the accumulated context generated by each turn. However, this context is susceptible to ASR errors because the ASR model generates it auto-regressively. Such noisy context can further degrade the benefits of context input, resulting in suboptimal ASR performance. In this paper, we introduce context noise representation learning to enhance robustness against noisy context, ultimately improving dialogue speech recognition accuracy. To maximize the advantage of context awareness, our approach involves decoder pre-training with text-based dialogue data and noise representation learning for a context encoder. Evaluated on DSTC11 (MultiWoZ 2.1 audio dialogues), it achieves a 24% relative reduction in Word Error Rate (WER) compared to wav2vec2.0 baselines and a 13% reduction compared to Whisper-large-v2. Notably, in noisy environments where user speech is barely audible, our method proves its effectiveness by utilizing contextual information for accurate transcription. Tested on audio data with strong noise level (Signal Noise Ratio of 0dB), our approach shows up to a 31% relative WER reduction compared to the wav2vec2.0 baseline, providing a reassuring solution for real-world noisy scenarios.

Research on hate speech has predominantly revolved around the detection and interpretation from textual inputs, leaving verbal content largely unexplored. Moreover, while there has been some limited exploration into hate speech detection within verbal acoustic speech inputs, the aspect of interpretability has been overlooked. As such, we introduce a new task within the audio hate speech detection task domain - we specifically aim to identify specific time frames of hate speech within audio utterances. Towards this, we propose two different approaches, cascading and End-to-End (E2E). The first cascading approach initially converts audio to transcripts, identifies hate speech within these transcripts, and subsequently locates the corresponding audio time frames. Conversely, the second E2E approach processes audio utterances directly, which allows it to pinpoint hate speech within specific time frames. Moreover, due to the lack of explainable audio hate speech datasets that include frame-level rationales, we curated a synthetic audio dataset to train our models. We further validate these models on actual human speech utterances and we find that the E2E approach outperforms the cascading method in terms of audio frame Intersection over Union (IoU) metric. Furthermore, we observe that the inclusion of frame-level rationales significantly enhances hate speech detection accuracy for both E2E and cascading approaches.

Dialogue systems for mental health care aim to provide appropriate support to individuals experiencing mental distress. While extensive research has been conducted to deliver adequate emotional support, existing studies cannot identify individuals who require professional medical intervention and cannot offer suitable guidance. We introduce the Diagnostic Emotional Support Conversation task for an advanced mental health management system. We develop the DESC dataset to assess depression symptoms while maintaining user experience by utilizing task-specific utterance generation prompts and a strict filtering algorithm. Evaluations by professional psychological counselors indicate that DESC has a superior ability to diagnose depression than existing data. Additionally, conversational quality evaluation reveals that DESC maintains fluent, consistent, and coherent dialogues.

In table-text open-domain question answering, a retriever system retrieves relevant evidence from tables and text to answer questions. Previous studies in table-text open-domain question answering have two common challenges: firstly, their retrievers can be affected by false-positive labels in training datasets; secondly, they may struggle to provide appropriate evidence for questions that require reasoning across the table. To address these issues, we propose Denoised Table-Text Retriever (DoTTeR). Our approach involves utilizing a denoised training dataset with fewer false positive labels by discarding instances with lower question-relevance scores measured through a false positive detection model. Subsequently, we integrate table-level ranking information into the retriever to assist in finding evidence for questions that demand reasoning across the table. To encode this ranking information, we fine-tune a rank-aware column encoder to identify minimum and maximum values within a column. Experimental results demonstrate that DoTTeR significantly outperforms strong baselines on both retrieval recall and downstream QA tasks. Our code is available at https://github.com/deokhk/DoTTeR.

In response to the increasing use of interactive artificial intelligence, the demand for the capacity to handle complex questions has increased. Multi-hop question generation aims to generate complex questions that requires multi-step reasoning over several documents. Previous studies have predominantly utilized end-to-end models, wherein questions are decoded based on the representation of context documents. However, these approaches lack the ability to explain the reasoning process behind the generated multi-hop questions. Additionally, the question rewriting approach, which incrementally increases the question complexity, also has limitations due to the requirement of labeling data for intermediate-stage questions. In this paper, we introduce an end-to-end question rewriting model that increases question complexity through sequential rewriting. The proposed model has the advantage of training with only the final multi-hop questions, without intermediate questions. Experimental results demonstrate the effectiveness of our model in generating complex questions, particularly 3- and 4-hop questions, which are appropriately paired with input answers. We also prove that our model logically and incrementally increases the complexity of questions, and the generated multi-hop questions are also beneficial for training question answering models.

Contemporary neural speech synthesis models have indeed demonstrated remarkable proficiency in synthetic speech generation as they have attained a level of quality comparable to that of human-produced speech. Nevertheless, it is important to note that these achievements have predominantly been verified within the context of high-resource languages such as English. Furthermore, the Tacotron and FastSpeech variants show substantial pausing errors when applied to the Korean language, which affects speech perception and naturalness. In order to address the aforementioned issues, we propose a novel framework that incorporates comprehensive modeling of both syntactic and acoustic cues that are associated with pausing patterns. Remarkably, our framework possesses the capability to consistently generate natural speech even for considerably more extended and intricate out-of-domain (OOD) sentences, despite its training on short audio clips. Architectural design choices are validated through comparisons with baseline models and ablation studies using subjective and objective metrics, thus confirming model performance.

Automated essay scoring (AES) aims to score essays written for a given prompt, which defines the writing topic. Most existing AES systems assume to grade essays of the same prompt as used in training and assign only a holistic score. However, such settings conflict with real-education situations; pre-graded essays for a particular prompt are lacking, and detailed trait scores of sub-rubrics are required. Thus, predicting various trait scores of unseen-prompt essays (called cross-prompt essay trait scoring) is a remaining challenge of AES. In this paper, we propose a robust model: prompt- and trait relation-aware cross-prompt essay trait scorer. We encode prompt-aware essay representation by essay-prompt attention and utilizing the topic-coherence feature extracted by the topic-modeling mechanism without access to labeled data; therefore, our model considers the prompt adherence of an essay, even in a cross-prompt setting. To facilitate multi-trait scoring, we design trait-similarity loss that encapsulates the correlations of traits. Experiments prove the efficacy of our model, showing state-of-the-art results for all prompts and traits. Significant improvements in low-resource-prompt and inferior traits further indicate our model’s strength.

We present our work on Track 2 in the Dialog System Technology Challenges 11 (DSTC11). DSTC11-Track2 aims to provide a benchmark for zero-shot, cross-domain, intent-set induction. In the absence of in-domain training dataset, robust utterance representation that can be used across domains is necessary to induce users’ intentions. To achieve this, we leveraged a multi-domain dialogue dataset to fine-tune the language model and proposed extracting Verb-Object pairs to remove the artifacts of unnecessary information. Furthermore, we devised the method that generates each cluster’s name for the explainability of clustered results. Our approach achieved 3rd place in the precision score and showed superior accuracy and normalized mutual information (NMI) score than the baseline model on various domain datasets.

This paper presents our approach to the DSTC11 Track 5 selection task, which focuses on retrieving appropriate natural language knowledge sources for task-oriented dialogue. We propose typologically diverse back-translation method with typo noise, which could generate various structured user inquries. Through our noised back translation, we augmented inquiries by combining three different typologies of language sources with five different typo noise injections. Our experiments demonstrate that typological variety and typo noise aids the model in generalizing to diverse user inquiries in dialogue. In the competition, where 14 teams participated, our approach achieved the 5th rank for exact matching metric.

Conversational question answering (CQA) facilitates an incremental and interactive understanding of a given context, but building a CQA system is difficult for many domains due to the problem of data scarcity. In this paper, we introduce a novel method to synthesize data for CQA with various question types, including open-ended, closed-ended, and unanswerable questions. We design a different generation flow for each question type and effectively combine them in a single, shared framework. Moreover, we devise a hierarchical answerability classification (hierarchical AC) module that improves quality of the synthetic data while acquiring unanswerable questions. Manual inspections show that synthetic data generated with our framework have characteristics very similar to those of human-generated conversations. Across four domains, CQA systems trained on our synthetic data indeed show good performance close to the systems trained on human-annotated data.

Dialogue state tracking (DST) is an essential sub-task for task-oriented dialogue systems. Recent work has focused on deep neural models for DST. However, the neural models require a large dataset for training. Furthermore, applying them to another domain needs a new dataset because the neural models are generally trained to imitate the given dataset. In this paper, we propose Schema Encoding for Transferable Dialogue State Tracking (SET-DST), which is a neural DST method for effective transfer to new domains. Transferable DST could assist developments of dialogue systems even with few dataset on target domains. We use a schema encoder not just to imitate the dataset but to comprehend the schema of the dataset. We aim to transfer the model to new domains by encoding new schemas and using them for DST on multi-domain settings. As a result, SET-DST improved the joint accuracy by 1.46 points on MultiWOZ 2.1.

Conversational question-answer generation is a task that automatically generates a large-scale conversational question answering dataset based on input passages. In this paper, we introduce a novel framework that extracts question-worthy phrases from a passage and then generates corresponding questions considering previous conversations. In particular, our framework revises the extracted answers after generating questions so that answers exactly match paired questions. Experimental results show that our simple answer revision approach leads to significant improvement in the quality of synthetic data. Moreover, we prove that our framework can be effectively utilized for domain adaptation of conversational question answering.

The main goal of this paper is to develop out-of-domain (OOD) detection for dialog systems. We propose to use only in-domain (IND) sentences to build a generative adversarial network (GAN) of which the discriminator generates low scores for OOD sentences. To improve basic GANs, we apply feature matching loss in the discriminator, use domain-category analysis as an additional task in the discriminator, and remove the biases in the generator. Thereby, we reduce the huge effort of collecting OOD sentences for training OOD detection. For evaluation, we experimented OOD detection on a multi-domain dialog system. The experimental results showed the proposed method was most accurate compared to the existing methods.

The goal of our research is to build a grammatical error-tagged corpus for Korean learners of Spoken English dubbed Postech Learner Corpus. We collected raw story-telling speech from Korean university students. Transcription and annotation using the Cambridge Learner Corpus tagset were performed by six Korean annotators fluent in English. For the annotation of the corpus, we developed an annotation tool and a validation tool. After comparing human annotation with machine-recommended error tags, unmatched errors were rechecked by a native annotator. We observed different characteristics between the spoken language corpus built in this study and an existing written language corpus.

In this paper, we describe POSTECH system for IWSLT 2008 evaluation campaign. The system is based on phrase based statistical machine translation. We set up a baseline system using well known freely available software. A preprocessing method and a language modeling method have been applied to the baseline system in order to improve machine translation quality. The preprocessing method is to identify and remove useless tokens in source texts. And the language modeling method models phrase level n-gram. We have participated in the BTEC tasks to see the effects of our methods.