@inproceedings{jokinen-kanto-2004-user, title = "User Expertise Modeling and Adaptivity in a Speech-Based {E}-Mail System", author = "Jokinen, Kristiina and Kanto, Kari", booktitle = "Proceedings of the 42nd Annual Meeting of the Association for Computational Linguistics ({ACL}-04)", month = jul, year = "2004", address = "Barcelona, Spain", url = "https://preview.aclanthology.org/landing_page/P04-1012/", doi = "10.3115/1218955.1218967", pages = "87--94" }