@inproceedings{flores-etal-2025-improving,
    title = "Improving the Calibration of Confidence Scores in Text Generation Using the Output Distribution{'}s Characteristics",
    author = "Flores, Lorenzo Jaime Yu  and
      Ernst, Ori  and
      Cheung, Jackie CK",
    editor = "Che, Wanxiang  and
      Nabende, Joyce  and
      Shutova, Ekaterina  and
      Pilehvar, Mohammad Taher",
    booktitle = "Proceedings of the 63rd Annual Meeting of the Association for Computational Linguistics (Volume 2: Short Papers)",
    month = jul,
    year = "2025",
    address = "Vienna, Austria",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/landing_page/2025.acl-short.15/",
    pages = "172--182",
    ISBN = "979-8-89176-252-7",
    abstract = "Well-calibrated model confidence scores can improve the usefulness of text generation models. For example, users can be prompted to review predictions with low confidence scores, to prevent models from returning bad or potentially dangerous predictions. However, confidence metrics are not always well calibrated in text generation. One reason is that in generation, there can be many valid answers, which previous methods do not always account for. Hence, a confident model could assign probability to many sequences because they are all valid, and not because it is unsure about how to perform the task. We propose task-agnostic confidence metrics suited to generation, which rely solely on model probabilities without the need for further fine-tuning or heuristics. Using these, we are able to improve the calibration of BART and Flan-T5 on summarization, translation, and question answering datasets."
}