@inproceedings{de-salis-etal-2024-creating, title = "Creating a virtual receptionist to lighten your employees' workload: a case study with the canton of {J}ura and subsidies for training.", author = "de Salis, Emmanuel and Guerne, Jonathan and Ghorbel, Hatem", editor = "Corsin, Capol and Mark, Cieliebak and Albert, Weichselbraun and Claudiu, Musat and Elisabeth, Maier and Lucas, Zimmermann", booktitle = "Proceedings of the 9th edition of the Swiss Text Analytics Conference", month = jun, year = "2024", address = "Chur, Switzerland", publisher = "Association for Computational Linguistics", url = "https://preview.aclanthology.org/landing_page/2024.swisstext-1.23/", pages = "171--171" }