DIALKI: Knowledge Identification in Conversational Systems through Dialogue-Document Contextualization

Zeqiu Wu, Bo-Ru Lu, Hannaneh Hajishirzi, Mari Ostendorf


Abstract
Identifying relevant knowledge to be used in conversational systems that are grounded in long documents is critical to effective response generation. We introduce a knowledge identification model that leverages the document structure to provide dialogue-contextualized passage encodings and better locate knowledge relevant to the conversation. An auxiliary loss captures the history of dialogue-document connections. We demonstrate the effectiveness of our model on two document-grounded conversational datasets and provide analyses showing generalization to unseen documents and long dialogue contexts.
Anthology ID:
2021.emnlp-main.140
Volume:
Proceedings of the 2021 Conference on Empirical Methods in Natural Language Processing
Month:
November
Year:
2021
Address:
Online and Punta Cana, Dominican Republic
Editors:
Marie-Francine Moens, Xuanjing Huang, Lucia Specia, Scott Wen-tau Yih
Venue:
EMNLP
SIG:
Publisher:
Association for Computational Linguistics
Note:
Pages:
1852–1863
Language:
URL:
https://aclanthology.org/2021.emnlp-main.140
DOI:
10.18653/v1/2021.emnlp-main.140
Bibkey:
Cite (ACL):
Zeqiu Wu, Bo-Ru Lu, Hannaneh Hajishirzi, and Mari Ostendorf. 2021. DIALKI: Knowledge Identification in Conversational Systems through Dialogue-Document Contextualization. In Proceedings of the 2021 Conference on Empirical Methods in Natural Language Processing, pages 1852–1863, Online and Punta Cana, Dominican Republic. Association for Computational Linguistics.
Cite (Informal):
DIALKI: Knowledge Identification in Conversational Systems through Dialogue-Document Contextualization (Wu et al., EMNLP 2021)
Copy Citation:
PDF:
https://preview.aclanthology.org/landing_page/2021.emnlp-main.140.pdf
Video:
 https://preview.aclanthology.org/landing_page/2021.emnlp-main.140.mp4
Code
 ellenmellon/dialki
Data
Doc2DialHoll-EWizard of Wikipediadoc2dial