@inproceedings{heine-2001-quality,
    title = "Quality Assurance in the Technical Documentation and Translation Process",
    author = "Heine, Carmen",
    booktitle = "Proceedings of Translating and the Computer 23",
    month = nov # " 29-30",
    year = "2001",
    address = "London, UK",
    publisher = "Aslib",
    url = "https://preview.aclanthology.org/landing_page/2001.tc-1.3/"
}