@inproceedings{amidei-etal-2019-use,
    title = "The use of rating and {L}ikert scales in Natural Language Generation human evaluation tasks: A review and some recommendations",
    author = "Amidei, Jacopo  and
      Piwek, Paul  and
      Willis, Alistair",
    editor = "van Deemter, Kees  and
      Lin, Chenghua  and
      Takamura, Hiroya",
    booktitle = "Proceedings of the 12th International Conference on Natural Language Generation",
    month = oct # "–" # nov,
    year = "2019",
    address = "Tokyo, Japan",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/jlcl-multiple-ingestion/W19-8648/",
    doi = "10.18653/v1/W19-8648",
    pages = "397--402"
}