@inproceedings{zhou-ganesan-2016-linguistic,
    title = "Linguistic Understanding of Complaints and Praises in User Reviews",
    author = "Zhou, Guangyu  and
      Ganesan, Kavita",
    editor = "Balahur, Alexandra  and
      van der Goot, Erik  and
      Vossen, Piek  and
      Montoyo, Andres",
    booktitle = "Proceedings of the 7th Workshop on Computational Approaches to Subjectivity, Sentiment and Social Media Analysis",
    month = jun,
    year = "2016",
    address = "San Diego, California",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/jlcl-multiple-ingestion/W16-0418/",
    doi = "10.18653/v1/W16-0418",
    pages = "109--114"
}