@inproceedings{cohen-etal-2004-learning,
    title = "Learning to Classify Email into {\textquotedblleft}Speech Acts{\textquotedblright}",
    author = "Cohen, William W.  and
      Carvalho, Vitor R.  and
      Mitchell, Tom M.",
    editor = "Lin, Dekang  and
      Wu, Dekai",
    booktitle = "Proceedings of the 2004 Conference on Empirical Methods in Natural Language Processing",
    month = jul,
    year = "2004",
    address = "Barcelona, Spain",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/jlcl-multiple-ingestion/W04-3240/",
    pages = "309--316"
}