@inproceedings{alexandersson-etal-2004-ends,
    title = "Ends-based Dialogue Processing",
    author = {Alexandersson, Jan  and
      Becker, Tilman  and
      Engel, Ralf  and
      L{\"o}ckelt, Markus  and
      Pecourt, Elsa  and
      Poller, Peter  and
      Pfleger, Norbert  and
      Reithinger, Norbert},
    booktitle = "Proceedings of the 2nd International Workshop on Scalable Natural Language Understanding ({S}ca{N}a{LU} 2004) at {HLT}-{NAACL} 2004",
    month = may # " 2 - " # may # " 7",
    year = "2004",
    address = "Boston, Massachusetts, USA",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/jlcl-multiple-ingestion/W04-2804/",
    pages = "25--32"
}