@inproceedings{kothari-etal-2009-sms,
    title = "{SMS} based Interface for {FAQ} Retrieval",
    author = "Kothari, Govind  and
      Negi, Sumit  and
      Faruquie, Tanveer A.  and
      Chakaravarthy, Venkatesan T.  and
      Subramaniam, L. Venkata",
    editor = "Su, Keh-Yih  and
      Su, Jian  and
      Wiebe, Janyce  and
      Li, Haizhou",
    booktitle = "Proceedings of the Joint Conference of the 47th Annual Meeting of the {ACL} and the 4th International Joint Conference on Natural Language Processing of the {AFNLP}",
    month = aug,
    year = "2009",
    address = "Suntec, Singapore",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/jlcl-multiple-ingestion/P09-1096/",
    pages = "852--860"
}