@inproceedings{lampert-etal-2010-detecting,
    title = "Detecting Emails Containing Requests for Action",
    author = "Lampert, Andrew  and
      Dale, Robert  and
      Paris, Cecile",
    editor = "Kaplan, Ron  and
      Burstein, Jill  and
      Harper, Mary  and
      Penn, Gerald",
    booktitle = "Human Language Technologies: The 2010 Annual Conference of the North {A}merican Chapter of the Association for Computational Linguistics",
    month = jun,
    year = "2010",
    address = "Los Angeles, California",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/jlcl-multiple-ingestion/N10-1142/",
    pages = "984--992"
}