@inproceedings{shriberg-etal-1992-human,
    title = "Human-Machine Problem Solving Using Spoken Language Systems ({SLS}): Factors Affecting Performance and User Satisfaction",
    author = "Shriberg, Elizabeth  and
      Wade, Elizabeth  and
      Price, Patti",
    booktitle = "Speech and Natural Language: Proceedings of a Workshop Held at Harriman, New York, {F}ebruary 23-26, 1992",
    year = "1992",
    url = "https://preview.aclanthology.org/jlcl-multiple-ingestion/H92-1009/"
}