@inproceedings{lin-etal-2019-task,
    title = "Task-Oriented Conversation Generation Using Heterogeneous Memory Networks",
    author = "Lin, Zehao  and
      Huang, Xinjing  and
      Ji, Feng  and
      Chen, Haiqing  and
      Zhang, Yin",
    editor = "Inui, Kentaro  and
      Jiang, Jing  and
      Ng, Vincent  and
      Wan, Xiaojun",
    booktitle = "Proceedings of the 2019 Conference on Empirical Methods in Natural Language Processing and the 9th International Joint Conference on Natural Language Processing (EMNLP-IJCNLP)",
    month = nov,
    year = "2019",
    address = "Hong Kong, China",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/jlcl-multiple-ingestion/D19-1463/",
    doi = "10.18653/v1/D19-1463",
    pages = "4558--4567"
}