@inproceedings{carletta-1992-planning,
    title = "Planning to Fail, Not Failing to Plan: Risk-Taking and Recovery in Task-Oriented Dialogue",
    author = "Carletta, Jean",
    booktitle = "{COLING} 1992 Volume 3: The 14th {I}nternational {C}onference on {C}omputational {L}inguistics",
    year = "1992",
    url = "https://preview.aclanthology.org/jlcl-multiple-ingestion/C92-3134/"
}