@inproceedings{tang-etal-2023-rsvp,
    title = "{RSVP}: Customer Intent Detection via Agent Response Contrastive and Generative Pre-Training",
    author = "Tang, Yu-Chien  and
      Wang, Wei-Yao  and
      Yen, An-Zi  and
      Peng, Wen-Chih",
    editor = "Bouamor, Houda  and
      Pino, Juan  and
      Bali, Kalika",
    booktitle = "Findings of the Association for Computational Linguistics: EMNLP 2023",
    month = dec,
    year = "2023",
    address = "Singapore",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/jlcl-multiple-ingestion/2023.findings-emnlp.698/",
    doi = "10.18653/v1/2023.findings-emnlp.698",
    pages = "10400--10412"
}