@inproceedings{gupta-etal-2022-answerability,
    title = "Answerability: A custom metric for evaluating chatbot performance",
    author = "Gupta, Pranav  and
      Rajasekar, Anand A.  and
      Patel, Amisha  and
      Kulkarni, Mandar  and
      Sunell, Alexander  and
      Kim, Kyung  and
      Ganapathy, Krishnan  and
      Trivedi, Anusua",
    editor = "Bosselut, Antoine  and
      Chandu, Khyathi  and
      Dhole, Kaustubh  and
      Gangal, Varun  and
      Gehrmann, Sebastian  and
      Jernite, Yacine  and
      Novikova, Jekaterina  and
      Perez-Beltrachini, Laura",
    booktitle = "Proceedings of the 2nd Workshop on Natural Language Generation, Evaluation, and Metrics (GEM)",
    month = dec,
    year = "2022",
    address = "Abu Dhabi, United Arab Emirates (Hybrid)",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/jlcl-multiple-ingestion/2022.gem-1.27/",
    doi = "10.18653/v1/2022.gem-1.27",
    pages = "316--325"
}