@inproceedings{bartolome-jacob-2022-language,
    title = "Language {I}/{O} Solution for Multilingual Customer Support",
    author = "Bartolome, Diego  and
      Jacob, Chris",
    editor = {Moniz, Helena  and
      Macken, Lieve  and
      Rufener, Andrew  and
      Barrault, Lo{\"i}c  and
      Costa-juss{\`a}, Marta R.  and
      Declercq, Christophe  and
      Koponen, Maarit  and
      Kemp, Ellie  and
      Pilos, Spyridon  and
      Forcada, Mikel L.  and
      Scarton, Carolina  and
      Van den Bogaert, Joachim  and
      Daems, Joke  and
      Tezcan, Arda  and
      Vanroy, Bram  and
      Fonteyne, Margot},
    booktitle = "Proceedings of the 23rd Annual Conference of the European Association for Machine Translation",
    month = jun,
    year = "2022",
    address = "Ghent, Belgium",
    publisher = "European Association for Machine Translation",
    url = "https://preview.aclanthology.org/jlcl-multiple-ingestion/2022.eamt-1.32/",
    pages = "285--286",
    abstract = "We describe the multilingual customer solution by Language I/O in this paper. With data security and confidentiality ensured by the ISO 27001 certification, global corporations can turn monolingual customer support agents into efficient multilingual brand ambassadors in less than 24 hours. Our solution supports more than 100 languages."
}