@inproceedings{singh-etal-2020-identifying,
    title = "Identifying Complaints from Product Reviews: A Case Study on {H}indi",
    author = "Singh, Raghvendra Pratap  and
      Haque, Rejwanul  and
      Hasanuzzaman, Mohammed  and
      Way, Andy",
    editor = "Bhattacharyya, Pushpak  and
      Sharma, Dipti Misra  and
      Sangal, Rajeev",
    booktitle = "Proceedings of the 17th International Conference on Natural Language Processing (ICON)",
    month = dec,
    year = "2020",
    address = "Indian Institute of Technology Patna, Patna, India",
    publisher = "NLP Association of India (NLPAI)",
    url = "https://preview.aclanthology.org/jlcl-multiple-ingestion/2020.icon-main.14/",
    pages = "108--116"
}