@inproceedings{wang-etal-2020-integrating,
    title = "Integrating User History into Heterogeneous Graph for Dialogue Act Recognition",
    author = "Wang, Dong  and
      Li, Ziran  and
      Zheng, Haitao  and
      Shen, Ying",
    editor = "Scott, Donia  and
      Bel, Nuria  and
      Zong, Chengqing",
    booktitle = "Proceedings of the 28th International Conference on Computational Linguistics",
    month = dec,
    year = "2020",
    address = "Barcelona, Spain (Online)",
    publisher = "International Committee on Computational Linguistics",
    url = "https://preview.aclanthology.org/jlcl-multiple-ingestion/2020.coling-main.372/",
    doi = "10.18653/v1/2020.coling-main.372",
    pages = "4211--4221",
    abstract = "Dialogue Act Recognition (DAR) is a challenging problem in Natural Language Understanding, which aims to attach Dialogue Act (DA) labels to each utterance in a conversation. However, previous studies cannot fully recognize the specific expressions given by users due to the informality and diversity of natural language expressions. To solve this problem, we propose a Heterogeneous User History (HUH) graph convolution network, which utilizes the user`s historical answers grouped by DA labels as additional clues to recognize the DA label of utterances. To handle the noise caused by introducing the user`s historical answers, we design sets of denoising mechanisms, including a History Selection process, a Similarity Re-weighting process, and an Edge Re-weighting process. We evaluate the proposed method on two benchmark datasets MSDialog and MRDA. The experimental results verify the effectiveness of integrating user`s historical answers, and show that our proposed model outperforms the state-of-the-art methods."
}