@inproceedings{jin-aletras-2020-complaint,
    title = "Complaint Identification in Social Media with Transformer Networks",
    author = "Jin, Mali  and
      Aletras, Nikolaos",
    editor = "Scott, Donia  and
      Bel, Nuria  and
      Zong, Chengqing",
    booktitle = "Proceedings of the 28th International Conference on Computational Linguistics",
    month = dec,
    year = "2020",
    address = "Barcelona, Spain (Online)",
    publisher = "International Committee on Computational Linguistics",
    url = "https://preview.aclanthology.org/jlcl-multiple-ingestion/2020.coling-main.157/",
    doi = "10.18653/v1/2020.coling-main.157",
    pages = "1765--1771"
}