@inproceedings{ryu-ptaszynski-2020-epistolary,
    title = "Epistolary Education in 21st Century: A System to Support Composition of {E}-mails by Students to Superiors in {J}apanese",
    author = "Ryu, Kenji  and
      Ptaszynski, Michal",
    editor = "Ptaszynski, Michal  and
      Ziolko, Bartosz",
    booktitle = "Proceedings of the 28th International Conference on Computational Linguistics: System Demonstrations",
    month = dec,
    year = "2020",
    address = "Barcelona, Spain (Online)",
    publisher = "International Committee on Computational Linguistics (ICCL)",
    url = "https://preview.aclanthology.org/jlcl-multiple-ingestion/2020.coling-demos.16/",
    doi = "10.18653/v1/2020.coling-demos.16",
    pages = "87--92",
    abstract = "E-mail is a communication tool widely used by people of all ages on the Internet today, often in business and formal situations, especially in Japan. Moreover, Japanese E-mail communication has a set of specific rules taught using specialized guidebooks. E-mail literacy education for many Japanese students is typically provided in a traditional, yet inefficient lecture-based way. We propose a system to support Japanese students in writing E-mails to superiors (teachers, job hunting representatives, etc.). We firstly make an investigation into the importance of formal E-mails in Japan, and what is needed to successfully write a formal E-mail. Next, we develop the system with accordance to those rules. Finally, we evaluated the system twofold. The results, although performed on a small number of samples, were generally positive, and clearly indicated additional ways to improve the system."
}